Lunghamer Buick GMC
Lunghamer Buick GMC is a full service automotive repair facility serving all makes and models. We know an accident can really turn life upside-down and as a courtesy, we offer a free loaner vehicle to any customer who has their automobile repair at our shop.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dan is completely pleasant and professional wo work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dan (Manager) was very pleasant, patient and professional throughout the process. The work was completed on the earliest date estimated and while we picked up the car only several hours ago the work appears to be excellent! We would definitely recommend Lunghammer Buick/GMC to our friends!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dan (collision manager) was professional, personable and helpful throughout the repair. It was completed at the earliest time quoted
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always on top of things.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would rate a zero if it was available! I will most certainly be forwarding this information to AAA. They need to be aware of the over price/under delivery at the shop from Lunghamer.
Customer Service - 0.5/5.0 -
The service manager (Dan) is, by far, the most rude person I have ever met! Not only did he display and speak in a condescending tone of voice, but his relay of information regarding the camber of my tire was completely inaccurate. Dan indicated the front, driver tire was "out by 8 degrees". I re-iterated what he had spoken and he confirmed this statement. If my tire was out by this much, I wouldn't be able to drive!!! In fact, the report indicates the tire is out by .8 (point eight) - a VAST difference in measurement. Additionally, Dan called me shortly after receiving my Hummer and explained that I would not be able to have the broken, spare tire cover replaced as "his contact could not find one". I explained that I had found three links the day prior. His response? "THEN SEND IT TO ME!!" I sent the link and within an hour Dan forwarded the confirmation email of the order. Upon picking it up today (06AUG2021), he offered to walk it to my vehicle but did not offer to put it on or have it put on my Hummer. This is not a hard task but what I find disturbing is that AAA has been charged $450 for the cover and yet the receipt from the supplier (which was inside the box) is for $274.95. What did the $450 pay for - Dan making a telephone call to the number I gave him for the order?!? Finally, upon initial inspection, Dan called me and questioned who put on my hitch and did I know that the underneath of my vehicle was so rusty? Since I purchased my vehicle as a used vehicle, I did not know whether it was original or aftermarket. My lack of knowledge made Dan's voice increase in tone and in agitation; he wasn't sure how they would complete the work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
when you do good work people will be recommended to others
Repair Quality - 5.0/5.0 -
did great work
Customer Service - 5.0/5.0 -
Dan was great very helpful