Lynch Motors Inc.

4.5 (2,023reviews)
88%
171-235 Tolland Tpke,  Manchester,  CT  06042
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Shop AssistantSparkles

In operation 56 years.

Lynch Collision Center has proudly served the Greater Hartford community since 1992. As a family-owned and factory-certified auto body shop, we pair OEM-level training and equipment with the kind of personal attention you'd expect from a local, independently run business. Our technicians are I-CAR certified, and we're a direct repair partner with select insurance companies, making the claims process simple from drop-off to pickup. We keep you informed at every step of the repair with text and email updates available through select insurance partners so you're never left wondering where your vehicle stands. All repairs are backed by our lifetime warranty. Our goal is simple: high-quality repairs, done right, on a timely basis.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat 8:00 am - 11:00 am
* Holiday hours may differ.
I-Car

Reviews (2,023)

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Grill has minor damage barely noticeable. Car was late to be repaired. Was told the car was going to get cleaned since they worked with State Farm but that didn’t happen.

Customer Service

People were nice just communication on when the car was fixed was lacking

Returned Clean

Likely to Recommend

Repair Quality

Car looks great.

Customer Service

Very satisfied.

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Repair Quality

Great communication! They called me the day before to let me know at some point the next day my car would be ready so I can prepare.

Customer Service

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Customer Service

We had to call and check in multiple times on the status of the car. They delayed the pick up time multiple times

Returned Clean

Likely to Recommend

Repair Quality

Good shuttle service, good staff who manages the repair shop front office and agent. The repair appears to be good but overall the car is really bad. There is dust and mud on both sides of dash, scuff marks over the dashboard, some dirt or other mark in the doors that are not going off.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair work was not inspected and I found bumper was damaged at the time of getting back my vehicle and still waiting for repair or replacement or credit to be received

Repair Quality

Back Bumper replaced and also damaged at the lunch Toyota before I am taking my vehicle back and I inform Mr Art who is my representative and still waiting for repair or replacement

Customer Service

Returned Clean

Likely to Recommend

Do very good work and keep your car clean

Repair Quality

They fixed my car in a timely manner would like to say thank you

Customer Service

No comment

Likely to Recommend

Repair Quality

The car is put back together, but it doesn't look the same as before the crash sadly. The front fascia is sagging a little and uneven panel gaps show between the hood and the fascia and the fascia and the front fenders. The hood is low relative to the fascia near the front right side and high on the front left. I brought this to Art's attention and they took it back into the shop but I was told there was nothing they could adjust. I am leaning towards going to a different shop and quoting a better repair, instead of just good enough.

Customer Service

Customer service was okay. Kevin was nice and Art was understanding, but ultimately no one went to bat for the consumer. As a result, you'll have the same technicians doing the same work and I'll never go back or recommend Lynch. While I was able to pick up my car on the 14th instead of the 20th, I would have preferred it coming back to me on the 20th to my satisfaction. I took the car home basically b/c I don't think your shop has the dedication to quality that would make my car any better than it was.

Likely to Recommend

The technicians were very helpful!

Repair Quality

We were helped … thank you!!

Customer Service

Great

Likely to Recommend

Where i purchased

Repair Quality

Took much longer than. Told originally..at pick up cstr service was borderline rude

Customer Service

Rude at end

Likely to Recommend

Repair Quality

The repair itself was great. The car looks good as new. One thing that was a bit problematic was the constant pushing back of the time it would take for the car to be fixed and the somewhat lack of consistent updates. I had to call numerous times to get updates on what was happening to the car. I know they are probably very busy, but I would've like a little more in terms of keeping me in the loop since it is my car and pretty important.

Customer Service

My representative was really nice. I just would've liked to have been kept in the loop a little more with the updates since there were so many delays.

My Experience

Awesome service an quality repair.

Likely to Recommend

Repair Quality

Lynch was very well organized. They’re well trained and have great customer service. My car was all set when I picked it up and I just think they did a beautiful job.

Customer Service

Likely to Recommend

Repair Quality

The only thing I was disappointed with was the amount of dust that was left inside my back seat was coated in this dusty film . Passengers front seat the same . 😩

Customer Service

I needed to call on Tuesday to see if car was done

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Customer Service