Mac Auto Collision
In operation 11 years.
Mac Auto Collision didn’t become one of the best collision repair company by accident. It’s taken an unyielding commitment to our customers, our communities, our culture and only the highest-quality service. It’s a commitment that began when our company was founded in 2001 and continues strong to this day. Our purpose, Restoring the Rhythm of Your Life, goes beyond our customers. And being the preferred collision specialist in every community we serve means giving back to those communities that give us their trust. We are able to make a true impact on the lives of the people who fuel our purpose. We are the premiere auto collision center in the Los Angeles area and now a Preferred Body shop for many insurance companies. Jaime has dedicated his work life to auto collision for the last twenty years. He earned a spotless reputation built on exceptional customer service and top quality auto repairs at the shop he previously managed and operated. As founder of this state-of-the-
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Check
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Exterior looked great. Had problems driving. Found 2 loose wheel speed sensors, loose steering shaft, and 2 missing bolts for plastic aero-shield were missing
Customer Service - 3.5/5.0 -
Exterior looked great. Had problems driving. Found 2 loose wheel speed sensors, loose steering shaft, and 2 missing bolts for plastic aero-shield were missing
My Experience - 5.0/5.0 -
I’m super satisfied with my car. They did an amazing job. All I have is good feedback towards the shop. My vehicle looks great. Communication is good. They inform you about how the process is going. Excellent service. Definitely if I encounter any problems with my car I will come to them.
Likely to Recommend - 5.0/5.0 -
Definitely I will recommend Mac Auto
Repair Quality - 5.0/5.0 -
Great service. The body work they do is outstanding.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My tire sensor is still acting up. Carlos went to check it and reset it but it popped again. It was fine before the repair
Likely to Recommend - 2.5/5.0 -
I don't think I would...It was a hassle and still dealing with issues. I will know for sure what is the issue with my tires/breaks once I have my trusted mechanic took at it.
Repair Quality - 3.0/5.0 -
My car was released with issues. I had to take it back and navigate in Uber for a couple of days until it was fixed. I am still having issues with the breaks. I am taking it to a trustworthy mechanic to check it for me. I am not 100% Satisfied.
Customer Service - 3.5/5.0 -
I had to call the shop to know updates cause I wasn’t hearing from anyone since the car was dropped off. Then, after over a moths of being in the shop, car was released with issues. I was told that the tires have been balanced and I don’t think it’s true because my car now has a vibration when driving in freeway and especially when breaking. Now, the vibration while on the road is almost gone, but the vibration is still there when I break. I am taking it to a trusted mechanic for a second opinion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great place to recommend to friends and family. Lovely staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Mal trabajo el terminado muy mala experiencia,no lo recomendaría ni el trabajo y mucho menos el personal
My Experience - 5.0/5.0 -
Excelente
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Amazing job. The car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jesus and Kayla and Kathy were so on top of things from beginning to the end I couldn’t have asked for better service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team of Jesus, Kayla, and Kathy were so on top of things in terms of keeping me informed throughout the process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excelente trabajo
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy buen trabajo..
Customer Service - 5.0/5.0 -
Atencion al cliente muy buena
Returned Clean
Likely to Recommend - 2.0/5.0 -
Some likely ,the ppl are nice
Repair Quality - 2.5/5.0 -
I found some issues with paint and assembly, Front bumper was not painted, the hood blending has some defects, the assembly of the interior wheel covers was not put back correctly and also my wheel rub when I turn all the way , I had cut some inner fender but still rubs
Customer Service - 2.0/5.0 -
Not happy