Mae Collision on Middlebranch

4.8 (141reviews)
95%
7390 Middlebranch Ave NE,  Canton,  OH  44721
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Shop AssistantSparkles

In operation 3 years.

We are more than just a collision repair shop--we are a local family owned and operated business built on trust, craftsmanship, and genuine care for our customers and our community. We take pride in creating an environment where our customers feel valued, respected, and confident in the work we do every day. From the moment you walk through our doors, our goal is simple: to make a stressful situation easier. Whether it's a minor repair or major collision damage, we treat every vehicle as if it were our own. Our team is made up of highly skilled technicians, painters, estimators, and office staff who each play a vital role in delivering exceptional results. We stand behind our work and are committed to delivering repairs you can rely on. Quality, safety, and customer satisfaction are at the center of everything we do. When you choose our shop, you're not just choosing a place to fix your vehicle-you're choosing a team that genuinely cares. CUSTOMER'S ARE OUR TOP PRIORITY!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
Kia

Reviews (141)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with staff described as professional, kind, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles looked like new and exceeded expectations. Regular communication and updates are frequently highlighted as a strength, keeping customers well-informed during repairs. Timeliness is generally positive, though some delays occur due to parts availability. Customers appreciate the thorough cleaning service and attention to detail. Several mention they would return and actively recommend the shop to others.
Select to learn more
"Service quality was great and the repair was complete in a very timely manner. The MAE team was awesome ..." Read more
"I had a great experience. Even when there were some issue with the car when I came to pick it up, they ..." Read more
"... Still giving a 10 for the customer service and how amazing my car looks after my accident. I'm blown away. I was worried about the color and how it would look ..." Read more
"Very happy with our experience with Mae Collision."
"Great service very professional"
"... away. Was also able to get my vehicle in right away. I greatly appreciated the phone updates throughout the process, and not just an automated text. If I'm ..." Read more
"They were very professional, and they told me every step of the way what was going on. they kept me in the loop and they were very nice ..." Read more
"Kept us well informed"
"Great communication."
"Received multiple updates."

Likely to Recommend

Repair Quality

Nice work

Customer Service

Jessica kept me well informed throughout the process

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Two weeks after my daughter had to have estimate for her vehicle I recommended you and you are fixing her car as well .

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Perfect

Returned Clean

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I would tell everybody about you guys and you guys are very good and professional and very kind and caring and you enjoy what you do. That’s a big plus.

Repair Quality

They were fantastic to work with they kept me informed of their progress and they’re very polite to me and it was a pleasant working with them. Thank you again for all your help.

Customer Service

They were very professional, and they told me every step of the way what was going on. they kept me in the loop and they were very nice and very kind and very helpful Thank you for all your help and kindness

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Repair Quality

I received frequent udates. The repair looks great.

Customer Service

Very friendly and updates were helpful in planning transportation.

Returned Clean

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Repair Quality

great customer service and awesome staff.

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Returned Clean

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Returned Clean

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Great job!

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I already told people about Mae’s

Repair Quality

Wonderful company to work with, will have future business with them if needed.

Customer Service

Mason was awesome, he even stayed after hours to ensure we could pick up our vehicle .

Returned Clean

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I was pleased with the repairs. However, not so happy about going through the weekend without my car.

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Had work done there before

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Great job!

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They were awesome!

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Repair Quality

Great job! I think I got some upgrades as well!

Customer Service

They were very communicative and friendly through the entire process