Mafer Auto Body LLC

4.8 (101reviews)
97%
520 Watertown Ave,  Waterbury,  CT  06708

In operation 9 years.

911 Motorsport, a collision repair facility that has been in business since 1973. We are a one stop shop with collision repair experts that can take care of all your automotive needs. Our state of the art auto body shop has everything your vehicle needs to be on the road. Our mission is to give 100% high quality repairs and communication to make your experience with us as pleasurable as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun 8:30 am - 2:30 pm
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (101)

Likely to Recommend

Repair Quality

The shop did additional follow-up with AAA insurance on its own without me needing to do it. They were also able to accommodate my special situation and work with me accordingly.

Customer Service

Once we got to the CSR it was good, but getting to the CSR wasn't always easy. Understandable to a degree since typically there is more work to do than the resources available to get it done.

Likely to Recommend

Everything was great. The car looks amazing and they detailed the interior. You don't want to need a body shop, but if you do, Mafer should be at the top of your list.

Repair Quality

Everything was great. The car looks amazing and they detailed the interior. You don't want to need a body shop, but if you do, Mafer should be at the top of your list.

Customer Service

My Experience

Marcelo does a great job. The car looks brand new in an out

Likely to Recommend

I would absolutely recommend this repair shop to friends and family. The quality of the work, the customer service, and the overall experience were all top-notch.”

Repair Quality

“Marcelo is seriously the best! I’m beyond happy with how my car turned out — it looks absolutely brand new, inside and out, like I just picked it up from the dealership. You can really tell he puts a lot of love and care into his work, and it shows in every little detail. The whole process was easy, smooth, and stress-free, which I really appreciated. I’d 100% recommend his shop to anyone who wants their car looking amazing again. I’ll definitely be back and sending friends his way!

Customer Service

“I was extremely satisfied with the customer service. Everyone was friendly, professional, and very helpful from start to finish. They took the time to answer my questions, kept me updated, and made the whole experience smooth and stress-free.”

Likely to Recommend

Repair Quality

Excellent service great people to do business with job was flawless and on time thank you guys for getting my baby back to looking immaculate

Customer Service

Returned Clean

Likely to Recommend

We were very satisfied with the services that we will highly recommend it to friends and family.

Repair Quality

The body shop did an excellent job with the repair that you won’t even notice that the car was involved in an accident after all.

Customer Service

Very personable. Marce made us feel at home ,very approachable and very helpful in every step of the way.He listens and explains in detail as to our questions and concerns.He even helped us facilitate with our car rental services and made it easy for us.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I recommend to everybody my car is running good and paint and the job they did good

Repair Quality

This is best place to fix body vehicle they did miracle with my car I recommend this place to any person

Customer Service

Best place to fix body of vehicle they did miracle with my car

Likely to Recommend

Repair Quality

I’m very satisfied with the Mafer Auto Body service. They did an excellent job on my car with great speed and professionalism. The staff was friendly and made everything easy. Highly recommend!

Customer Service

My Experience

Beyond satisfied! When a professional knows what the is doing is one thing, another is when besides being extremely knowledgeable, he also cares! Thank you Marcelo for making my Honda look brand new again and thank you for all the answering all my million of questions about insurance and all. You were a God sent for sure! Thank your team - including Sandra! - for all their hard work as well. Thank you!

Likely to Recommend

Repair Quality

The owner of Mafer was very helpful, communicative and the car service was exceptional!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Professional, courteous and efficient

Customer Service

Informative & courteous

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for fixing my car(my girl) like new! A unfortunate crash to my passenger side was so easily fixed with this shop. Zero hassle, full communication and easy pick up!

Likely to Recommend

Repair Quality

I don’t think that I have ever dealt with such professionalism as I did with Mafer. My car was returned to me with A+ body repair and cleaned inside and out. The owner took the time to go over the repair with me and opened himself up to any questions now or in the future. Excellent experience.

Customer Service

Likely to Recommend

They did a great job and I will recommend them to anyone that needs their car repaired.

Repair Quality

Mafer Auto Body did a wonderful job repairing my Subaru. Very professional and personable. Highly recommend them.

Customer Service

Very professional and personable. Answered my questions and met the timeline they set.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Best service would not use any other company

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repaired well and good communication

Customer Service

Returned Clean