Mander Collision & Glass - Muskego Cr#115
In operation 26 years, 3 years at this location.
With seven locations in the greater Milwaukee area, Mander Collision and Glass has proudly served our communities with expert auto collision repair services since 2000. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Wisconsin with convenient locations in Brookfield, Cedarburg, Hartland, Milwaukee, Muskego and Waukesha. At Mander Collision and Glass, we’re dedicated to getting you back to GO.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was great. Paint match was spot on! No evidence of the accident at all! Outstanding job overall!
Customer Service - 5.0/5.0 -
Great service! The staff kept me informed through the whole process!
Returned Clean
My Experience - 5.0/5.0 -
It would have been helpful to understand the delays with ordering parts so we could have better scheduled and reduced the number of days I needed a loaner vehicle. I spent a lot of money on gas whilst waiting on parts. The team was friendly and professional and I am happy with the end result.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are great use them last year when I got my front end repaired
Repair Quality - 5.0/5.0 -
They were great
Customer Service - 5.0/5.0 -
Great customer service
My Experience - 5.0/5.0 -
Very easy process, communication and updates were timely and great, overall would recommend for future needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for a seamless repair experience. Great work and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I can't in good conscience recommend a shop with unethical practices that works the system so they get paid to do repairs that weren't supposed to get done.
Repair Quality - 5.0/5.0 -
The repairs were good, Nichole who coordinated the estimate, completely unethical!
Customer Service - 0.5/5.0 -
Nichole Patino is completely unethical! We told Nichole from the start that we were looking to total the car if it had enough damage to be totaled. She told us once they did the "breakdown" that it was "well" below the percentage to total the vehicle and even if they needed to do additional work that there is "no way" it would be close enough to total, parts are ordered, and repairs will be underway.....exactly one month later when I pick up the car she tells me "ooo it went over what it was supposed to be to be totaled but don't worry we worked it out with insurance so they wouldn't total it on you". When I told her what?!? We wanted it totaled, she said "ooo well they would pay us less and would pay you less for the car if they totaled it half way through so we saved you from losing out on a lot of money by doing this. Here is your receipt, goodbye!" And then left..... This really rubbed me the wrong way. I immediately called my insurance agent to have them investigate this. Here I found out that wisconsin law states if the damage is 70% of the vehicle that it is required to total it and per state farm claims the original estimate before repairs from mander was at 75% of the vehicle value. Then! They additionally added an extra $1,000 worth of work to it making it now 95% of the vehicles value and did the work without getting prior approval from insurance! The car was finished and sitting outside for a day and THEN they submitted for approval to insurance. Long story short this car should never of had repairs done to it from the start. It should have been totaled immediately. Nichole purposely tried to work the system to get the money to repair the vehicle instead of totaling the vehicle. Now instead of being able to go through the process of insurance taking our vehicle from us and buying a new one a month ago, state farm had to pay double for the car (us for the car and mander for the repairs) and we are without a vehicle for a month longer than we should have been. Yes, the repairs look good! But it doesn't matter as insurance is totalling the car anyways......this was an extremely unethical and unprofessional move from Nichole that is now putting Mander in review of being a preferred repair shop for state farm or not.
Returned Clean
My Experience - 5.0/5.0 -
100% confident in Mander!!! My only complaint is that the car was done a week before the app quoted . Nikki and Angela are the best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend this shop.
Repair Quality - 5.0/5.0 -
Professional staff top tier craftsmanship. Vehicle was done in timely manner. Keep up the great work!!
Customer Service - 5.0/5.0 -
Outstanding
My Experience - 5.0/5.0 -
I appreciate the communication from Mander in giving me updates on the process. Also I appreciated the expertise in being able to point out flaws in what the insurance was going to initially cover- bottom line is that it was done right and covered as it should.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Communication was great and because of that we did not settle on the insurance company only wanting to cover below what was needed for a proper repair.
Customer Service - 5.0/5.0 -
See previous comments about communication and showing me what should be expected for the insurance company to cover.
Returned Clean
My Experience - 5.0/5.0 -
The people at mander treat the customer as a family member i will use mander for any repair, and tell my friends if you need car or truck repair mander they are number one. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My second experience with Mander in Muskego. Work well done. Not as good of communication regarding status as the first time