Marhofer Collision Center

4.7 (2,612reviews)
96%
1260 Main St,  Cuyahoga Falls,  OH  44221
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Shop AssistantSparkles

In operation 108 years, 36 years at this location.

Marhofer Collision Center is family owned auto repair business. Our Goal is to provide a quality and timely repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (2,612)

My Experience

Good job and finished ahead of schedule

Likely to Recommend

Repair Quality

Car repaired ahead of schedule

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Exterior body work was very well done. Three stains on the interior front and rear seats. Two may not have come from the repair department, not sure.

Customer Service

Returned Clean

My Experience

Truck could have been cleaned better but it will do

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I liked the updates throughout the process it kept us informed and feeling confident in the repair which was top notch. Thank you

My Experience

Customer service was excellent. Would highly recommend Marhofer Collision

Likely to Recommend

Repair Quality

Minor mistake ordering wrong, other than that excellent service!

Customer Service

Excellent work

Likely to Recommend

Repair Quality

I would say, Marhofer made the entire process easy and great customer follow up. The only issue, and it is an extremely minor issue, is when the collision department reached out to me to tell me the vehicle was done and they accepted all payment methods they did not disclose there was a fee if I used a credit card. I would've have brought a check to pay the deductible to avoid the fee, but other than that the entire process was easy and professional. Perhaps letting customers know when they use credit cards for payments there would be a fee would help provide a better experience with payment payments.?

Customer Service

Returned Clean

My Experience

I cannot praise this team enough. Aiden was fabulous from rhe moment I walked in all the way through the process. The team at Hyundai, getting me a loaner car, was fabulous as well. The work was done on time and with high quality.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Marhofer is the best. I would highly recommend them for sales, service, and collision repair. Have been dealing with them through 6 cars.

Repair Quality

Joel and Ayden were very helpful, considerate and kept me informed throughout the procedure.

Customer Service

As already indicated, staff was polite & considerate when I was physically at the collision center and via phone. They kept me informed throughout the process.

My Experience

James Vanscoy kept me informed throughout the process. He answered all of my questions and made the process very easy. I am very pleased with the repairs to my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The workmanship was top notch and Joel Boston's communication was second to none.

Customer Service

My Experience

Car looked great and was super clean when I picked it up!

Likely to Recommend

Repair Quality

Car was kept nice and clean. Repairs were great!

Customer Service

Everyone was very nice

My Experience

James was an amazing communicator, focused on getting my new truck back to being brand new. Really impressive overall as it was a huge job. Incredibly personable too!

Likely to Recommend

Repair Quality

Great comms and results

Customer Service

Incredible communication from James throughout

Returned Clean

Likely to Recommend

Repair Quality

I was kept up to date with everything that was being done to my car and it was done as quickly as possible. Customer service truly was great.

Customer Service

Customer service was fantastic!

Returned Clean

My Experience

Everyone I interacted with was kind, friendly, and helpful!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

All of the dents were removed and my truck looks great! The team communicated well and even finished ahead of schedule.

Customer Service

All of the dents were removed and my truck looks great! The team communicated well and even finished ahead of schedule.

My Experience