Marina Auto Body - MAB LAX
In operation 27 years, 11 years at this location.
Marina Auto Body is a family owned business, three locations in Marina del Rey, Inglewood LAX and Huntington Beach. We are the authorized repair center for both Toyota of Marina del Rey and Toyota of Huntington Beach. Marina Auto Body is also certified by American Honda/Acura, Subaru and General Motors. Marina Auto Body is proud to be the authorized collision center for Lexus of Westminster.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- MasterCard
- Visa
- Cash
- Spanish
- Korean
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional Will certainly go back if ever needed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The car was delivered 4 days late and when I received it, the paint job was one of the worst I have seen. There were multiple spots where the white under coats were visible, the hood alignment with the left fender was off and it was clear that the hood was buckled, the entire left front headlight assembly was not installed/aligned properly, multiple spots were clear visible with an "orange peel" texture, multiple pitted spots in new metal parts were visible, multiple imperfections in newly painted areas, and many areas where the clear coat was applied unevenly causing some areas to be shiny and others to be very dull. Lastly, the buffing was very poor as there were many spots with compound residue. My wife and I have had our cars service at the Redwood location on a number of occasions with no bad experiences. This is by far our worst experience and I simply could not accept the car and requested all the problems be remediated. I will also convey these experiences to my insurance company.
My Experience - 5.0/5.0 -
Great service, prompt response, constant communication.
My Experience - 0.0/5.0 -
Repairs took a long time and I'm missing an electronic gate card from the drivers door pocket.
My Experience - 0.0/5.0 -
I chose Marina Auto Body because it was reccomended by my insurance company. My car needed fairly minor repairs yet took nearly 7 weeks to complete. After a week, Marina Auto Body had not even provided my insurance company with an estimate. After four more weeks, Marina Auto Body could not repair my car. They had to send it to the dealership for additional diagnostics, which added on another two weeks. Hoping Marina Auto Body would make it right, I requested that they provide a rental car for the last few days. That request was rejected. Marina Auto Body made no effort to compensate me for the unreasonable delays, many of which were caused by them. While the quality of repairs was acceptable, the customer service disappointed time and time again.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The customer service I received and the updates via phone and email while my car was being repaired were awesome! Thank you! I appreciate my car was completed earlier than originally estimated. Thank you! I believe I am going to have to return my car to you on Monday... When my vehicle was returned to me, I got in and started to drive away and I heard a rattling noise that sounds as if it is happening on the passenger side rear bumper area... possibly the muffler. I couldn't take it back to talk to anyone about it because the doors were closed, as it was just after 5:30pm. I drove it to the nearest fuel station... the sound is occurring when my car starts and idles... and when I am driving it down the road. I will look at the area of my car in the daylight tomorrow to see if I can see the cause for the noise. Please have someone call me ASAP on Monday when you open. Thank you, Amie
My Experience - 5.0/5.0 -
Good Job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your care, clear communication, speed, professionalism and extra work to get my car back to new. Highly recommend your company to others.
My Experience - 5.0/5.0 -
Matt is a gem. Everyone I dealt with was courteous and competent - but Matt really takes ownership of the work, and it makes him invaluable!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
There were still repairs that needed to be done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Ready on Time?
No
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The face of a company is the employees you deal with. Everyone treated me with respect and was a true professional. I decided to let Marina autobody complete the auto repair on my vehicle because I felt very comfortable with Fernando. He kept me updated about the repair. I also dealt with Matt and Mildred both were very helpful and professional. Thank you!!!
My Experience - 5.0/5.0 -
Always professional and thorough