Mark Ficken Collision Center
In operation 9 years.
Mark Ficken Collision Center is the only place to go if your vehicle has sustained structural damage whether it is a small dent or something more serious. Our conveniently located facility provides expert collision repair, glass repair, aluminum repair, body, detailing, painting and paintless dent repair. We specialize in Lincoln in Ford, we are fully qualified to work on other makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recomended
Customer Service - 5.0/5.0 -
Excellent customer service by Jerry in the body shop
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was thinking, and his dealership went above and beyond going through with my claim . I would definitely give them a five star rating
Customer Service - 5.0/5.0 -
The dealership at Mark Finkin went above and beyond in Service and installation of what I needed. Extremely satisfied with this dealership.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done very well. Only complaint is even with an appointment I had to sit there at the dealership for almost 7 hours. Living on the west side of Gastonia getting someone to make that trip twice to take me and bring back home and then to take me to pick up my car was a little much and family were all at work. A loaner car for the day would have been nice if it was going to be that long.
Customer Service - 5.0/5.0 -
Alyssa was very helpful and staff were kind during my day there always asking if I bedded anything. Again only complaint was length of time I had to stay.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Jerry did a fine job answering all my questions.
Returned Clean
Likely to Recommend - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I needed a new door handle and they delivered! The part took 3-4 weeks but it wasn’t a big deal since my broken handle still functioned.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and excellent experience Marlow’s team is awesome !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Jerry and Bilica were great
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect in every way!
Customer Service - 5.0/5.0 -
Perfect in every way!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Iam very pleased with the result
Repair Quality - 5.0/5.0 -
They did a really good job thank you
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was flawless
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’d recommend. I really have no complaints.
Repair Quality - 5.0/5.0 -
Very happy with services rendered.
Customer Service - 5.0/5.0 -
Service was great