Mark Ficken Collision Center
In operation 9 years.
Mark Ficken Collision Center is the only place to go if your vehicle has sustained structural damage whether it is a small dent or something more serious. Our conveniently located facility provides expert collision repair, glass repair, aluminum repair, body, detailing, painting and paintless dent repair. We specialize in Lincoln in Ford, we are fully qualified to work on other makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0 -
I would recommend but would suggest getting a contact in the beginning.
Repair Quality - 3.5/5.0 -
The teammate i worked with Alyssa was excellent and communicated with me when I reached out. I think it took a long time t9 get started and the first 2 weeks I was frustrated thst I couldn't get anyone live to speak to. After Alyssa was assigned the.communication was better.
Customer Service - 3.5/5.0 -
See first comment
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Repair done efficiently and vehicle was cleaned.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff were extremely kind and helpful. Communication regarding the progress of the work and estimated date of completion were particularly helpful. I especially appreciate the free loaner vehicle and ease of picking up my care when it was ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Marlow provided exceptional service and communication throughout the process! Very grateful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job! I am very satisfied and happy! Great people to work with! Thanks for everything!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They work very hard at this location and I appreciate them for their hard work and handing me a loaner. I also appreciate everyone that took the time to speak with me during busy hours to get my vehicle serviced.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am impressed and will be back.
Customer Service - 5.0/5.0 -
Ashton Jones ensured that my end-to-end car service repair was in excellent hands. I even got status calls on the progress of my car repair. Impressive!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic repair, and responsive communication throughout
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The representatives were very nice. They did an excellent job on my car. The turnaround rate was very quick. Will definitely avail their services if need be.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Good reviews
Repair Quality - 3.5/5.0 -
Paint was orange pealed and it took much longer than expected for the repairs. My service advisor was great.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
Very satisfied with service
Customer Service - 5.0/5.0 -
Friendly staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good and quick service we are happy they way the car is fixed thank you very much friendly customer.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!