Mark Ficken Collision Center

4.5 (239reviews)
88%
7601 South Blvd,  Charlotte,  NC  28273
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Shop AssistantSparkles

In operation 9 years.

Mark Ficken Collision Center is the only place to go if your vehicle has sustained structural damage whether it is a small dent or something more serious. Our conveniently located facility provides expert collision repair, glass repair, aluminum repair, body, detailing, painting and paintless dent repair. We specialize in Lincoln in Ford, we are fully qualified to work on other makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
Jeep
Kia
Mercedes-Benz
Mercedes-Benz Sprinter
Ram
Rivian Fleet – Vans
Volkswagen

Reviews (239)

Likely to Recommend

Repair Quality

Very good and quick service we are happy they way the car is fixed thank you very much friendly customer.

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Great job!

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With the communication issues, it’s not worth the hassle.

Repair Quality

Have an issue with outside vent by windshield. Been try for a week to get someone to address it.

Customer Service

Joseph Walker is a joke. Does not respond to emails or voicemails. Been trying for a week to get an issue addressed and not a single response.

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Repair Quality

They did an excellent job. Everything was handled with Karen precision and I’m very pleased with the service. I recommend you all to everyone

Customer Service

Make sure all my concerns and situations were straightened out with no problem

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You guys are the best

Customer Service

You guys check all the boxes

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See previous comment.

Customer Service

See previous comment.

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Communication with staff was good. Reasons for the score provided: Length of time for the repair, no available loaner, and overall costs for repair seem high.

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Repair Quality

Marlow and his team always excel in their thorough work.

Customer Service

Marlow keeps me totally informed on progress and delivers beyond expectations.

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Likely to Recommend

Absolutely! First experience dealing with them and it was all positive!

Customer Service

Same as first question!

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