Mark Jacobson Body Shop

4.8 (865reviews)
94%
2415 Reichard Street,  Durham,  NC  27705
Bot
Shop AssistantSparkles

In operation 26 years.

TOYOTA CERTIFIED COLLISION REPAIR CENTER Top quality collision repair and refinish work on all makes and models, specializing in Toyota vehicle repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (865)

Likely to Recommend

My current car is my 4th vehicle, and I have always used this body shop for any kind of needs!

Repair Quality

Everyone here deserves a raise!

Customer Service

Shining Stars in todays world

My Experience

My Experience

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My Experience

Extremely thorough evaluation of damages, and repairs were done professionally. I was kept apprised of findings and progress throughout the repair. People were friendly and courteous and good to deal with.

Likely to Recommend

Repair Quality

Friendly and professional repair completed as promised.

Customer Service

My Experience

Hayden and the customer service ( office & phone help was great! The work looks good too

My Experience

My Experience

Very efficient check in and check out. Kept me posted on the progress. Excellent finished result. Very impressed..

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My Experience

Thank you for the repair of my vehicle. It is a job well done.

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My Experience

Great service good work

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Great se

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Great service

My Experience

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As always, we had a professional experience from start to finish, which is why this is the only body shop I trust. That being said, we had hoped to get the car back a little sooner, but we did receive timely updates for most of the repair. It was only towards the end that I was reaching out to ask. The only other constructive criticism that I have is for the receptionist/office assistant. She could make more of an effort to be pleasant. She gives off “I’m busy. What do you need?” vibes.

Customer Service

Julie is always a pleasure to work with!

My Experience

I appreciated how friendly everyone was and accommodating with schedules and keeping me up to date on my car repair.

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My Experience

The work is perfect. The staff were very helpful and very professional to work with as always.

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Repair Quality

The work looks beautiful

Customer Service

Staff were extremely helpful, friendly and professional

My Experience

Marlana is was great! She kept me updated from beginning to the end!

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Customer Service

Something was left in the trunk. I returned it and they got it out for me.

My Experience

We appreciated how you kept us informed through the repair process. So far the car is doing well. We are going in a little road trip this weekend, so we will see how the car does on the highway. Thank you.

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Thanks for cleaning up the car. Some items that were on the dashboard and in the front are missing ( eg. A metal comb and a device for breaking the car window in an emergency).

My Experience

My Experience

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