Mark Jacobson Body Shop

4.8 (865reviews)
94%
2415 Reichard Street,  Durham,  NC  27705
Bot
Shop AssistantSparkles

In operation 26 years.

TOYOTA CERTIFIED COLLISION REPAIR CENTER Top quality collision repair and refinish work on all makes and models, specializing in Toyota vehicle repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Toyota

Reviews (865)

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My Experience

The whole process of getting an appraisal and getting the work done went smoothly. There were no surprises and the body shop communicated with us regularly through the whole process.

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perfect

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Took to long and motor area was was covered with a lot of dust from sanding .

My Experience

Vehicle looked brand new. Great job.

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See previous. Work done was excellent.

Repair Quality

Only complaint is repair much higher than estimate. And took a full 5 weeks to complete.

Customer Service

Put on hold too long each time I called.

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The car looks great and came back detailed/spotless.

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Very satisfied. Thank you.

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The communication about the status of my car was very appreciated.

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Great job truck looks like it did the day I bought it.

My Experience

i have purchased 9 Toyotas from MJToytoa and currently own 3, one of which was the 2020 Highlander in fro repairs at the body shop. I have always been pleased and satisfied with the staff, Julie, Mike and most recently Hayden (spelling?) when any my Toyotas have needed body shop repairs and service. i trust the estimates and care i receive form all of them. i would also like to thank LAwrence who stayed late when i picked up my Highlander the afternoon, 4:30, before my scheduled appt the next day. no compalints.

My Experience

A pleasant place to do business

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