Marshall Chevrolet GMC

4.6 (72reviews)
93%
1601 S State St,  Jerseyville,  IL  62052
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (72)

Likely to Recommend

Repair Quality

Nice job team Chevy !

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Love how I got text updates as to the progress of my vehicle throughout the entire weak, very helpful. Thank you.

Customer Service

Returned Clean

My Experience

The repair was great, but the car was dented on the trunk that was not there prior to taking it in. The team was great with this and are going to get it scheduled to come back in for repair

Likely to Recommend

Repair Quality

Took too long to repair my car.(5months) Then extra cost after quote was submitted. Total cost for repairs was more than what we owe on the car. The one good thing is that we got a loaner car since our expense for rental expired.

Customer Service

Returned Clean

My Experience

More than satisfied!!! Thank you so much-so appreciated. Glenn (Dick) Jamison

Likely to Recommend

Repair Quality

Everything looks great. Car seems to drive OK can’t find any problems. Thank you.

Customer Service

Everyone was super friendly didn’t have any problems with anybody. Think they all did a great job.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would’ve preferred a little more speed but stuff happens, I get it. Just like, keep me in the loop on what’s happening

Customer Service

Extremely nice when I called but I had to call for updates. Told me it would be done in 2 weeks, heard nothing after a month. Called and got told another week and waited 2 weeks to call and get told it was ready. Not a big deal because I have an additional car so I still had transportation, but just a little more communication and transparency would’ve eased my mind a tad

Returned Clean

Likely to Recommend

Repair Quality

Paint doesn’t match . There is chips in paint there is dirt under new paint the front bumper is not ligned up properly and this is the 2 nd time I’ve had in the shop for repairs and now have to take back for a 3rd time to fix everything and had to wait 3 months to even get in to shop to get fixed and now have to make another trip to enterprise to get another rental because marshals have no rental cars or loners you would think being a Chevy dealership you would get high quality work but that’s not the case at all so yes im not pleased at all. And I wouldn’t give a good review at all!!!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did not do a wheel alignment I was hit in the driver side tire and fender, and my steering wheel is crooked, they only did body work

Customer Service

Returned Clean

My Experience

Excellent work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

You guys did good job and detailed car good

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

It looks as good as new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very satisfied!! Looks beautiful!! Can't even tell we were hit!!

Customer Service

Customer service was awesome!! They made us feel important and answered all our questions.

Returned Clean

My Experience

My car looked and smelled brand new, thank you so very much! Made this girl very happy with all that you did!❤️ I will definitely do my business with you over and over again! Very friendly, made me feel so comfortable!

Likely to Recommend

Repair Quality

They went above and beyond. I had a dent that I know my son punched even though he denies it, that was pulled out I was thrilled. Thankyou

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean