Martin Collision Center

4.6 (1,904reviews)
93%
298 E. Cleveland Ave,  Newark,  DE  19711

In operation 32 years.

An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to the paint job. When it is time to choose the collision repair center, only someone who knows everything about your vehicle, bumper to bumper, is best equipped to get it back to pre-accident condition. Martin Collision Center treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a repair facility we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (1,904)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for exceptional service quality, with many noting that vehicles were returned looking like new or even better than before. The staff receives high marks for professionalism, friendliness, and helpfulness throughout the repair process. Communication is generally strong, with customers appreciating regular text updates and proactive contact. Many repairs are completed ahead of schedule, and customers frequently mention the pleasant surprise of receiving detailed vehicles upon pickup. While some customers experienced delays due to parts availability or coordination issues, the overall sentiment remains positive with strong recommendations for future services.
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"Martin Collision did excellent work I was very satisfied with the completed job. They kept me informed on ..." Read more
"You guys did a fantastic job. What made it even better, you guys detailed the car and left it looking showroom ..." Read more
"Incredible service and so helpful. The car was like new when the repairs were completed. Thank you"
"Great people and great work. Everything was done to make an unfortunate event as good as possible and the ..." Read more
"Repairs were completed quicker than promised. My car looks as good as new."

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My Experience

Nina and Carmen were very informative and very helpful through the process.

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Returned Clean

My Experience

They did an excellent job repairing my Miata. Aurora Lopez was especially helpful and very accommodating. A resounding THANKS to your team!

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Very personable and professional.

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Communication was terrible

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Thank you for great service.

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Feeling some shaking in my car between 45-55mph

Customer Service

Returned Clean

My Experience

Professional and courteous team.

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Returned Clean

My Experience

Carmen is amazing and has a beyond great customer service way about her that's natural. I appreciate all of you there, thank you!

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Overall the did a good job

Repair Quality

My car looks like new. They did a good job

Customer Service

Customer service is very helpful and nice.

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I requested a quote for replacing the front bumper that I did not receive. I asked 3 times: first when I dropped my car off, second, when I called to check the repair status, and again when I picked up my car.

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Returned Clean

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Nina was great, and really responsive when I called over, but there were several occasions when I was told I would be called with an update and wasn't. The car took 2 full weeks, which was longer than anticipated, and it was a little frustrating because I dropped the car on a Monday morning (per my appointment) and was told to call that Wednesday for an update - when I called they said thay had only just received the paperwork so hadn't started the process at all at the point. None of it would have been a big deal really, except I was paying for a rental car. With all that said, everyone I dealt with in the process was very porofessional, it was just the timing and lack of communication.

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Staff was very professional, friendly and knowledgeable. Made my vehicle look good again and I was very impressed that they also detailed my vehicle that was a nice surprise

Customer Service

Very professional and friendly

Returned Clean

My Experience

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Returned Clean

My Experience

Perfect repair. Additionally, car is now spotless inside and out! Good work, Honda. Shout out to Carmen, Nina and John.