Moppertauto Collision of Newark

4.9 (177reviews)
96%
854 Dawson Drive,  Newark,  DE  19713
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Shop AssistantSparkles

In operation 50 years, 3 years at this location.

We specialize in collision repair but we do much more than that. All of our facilities have cutting edge equipment and tools to offer our customers the most advanced repair solutions possible. We work on all makes and models of cars, whether it be a popular commuter vehicle or an exotic super car. Moppert Auto Collision has been family owned and operated for 47 years. We have four different locations, two are in New Jersey, and two in Delaware. All of our locations are within driving distance from anywhere in the Tri-State area, thus making it easy for our customers to reach us.We are extremely proud of the work we produce and we are committed to ensuring that every vehicle that comes through our shops meets our higher quality of standards. Our multiple manufacturer’s certifications, ongoing repair training, and quality control standards support our promise to providing the ultimate customer experience.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz
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Email

Reviews (177)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than before the accident. The front desk and team staff received high marks for professionalism, kindness, and attentiveness. Communication was a standout strength, with customers appreciating regular updates throughout the repair process. Timeliness was frequently highlighted, with several vehicles completed ahead of schedule. A few customers noted areas for improvement, including unclear payment method communication and post-repair mechanical issues such as vehicle shaking, reflecting direct customer feedback rather than system observations.
AI-Generated from reviews written in the last 12 months
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"I left a review on yelp, but Moppert went above and beyond in customer satisfaction. My car looked brand new, they were great with communication, ..." Read more
"Couldnt have been any better completely thorough overall great experience"
"I was provided exceptional service, when my vehicle was returned to me I felt like it came back better than before the accident! Would recommend to all, they are awesome!"
"The work always exceeds expectation and the communication related to updates and next steps super proactive ..." Read more
"My car looked so beautiful! The workmanship was amazing."
"... communication, professional, amazing at their jobs, finished early, waxed and washed my car, and even detailed the interior. I would never take my car anywhere ..." Read more
"Staff very communicative and responsive. Fixed my car 4 days prior to scheduled!"
"Our car was repaired two days early."
"... was able to get in within 24 hours. I was advised it would take approximately two weeks to complete and it was done in a week. I received a few phone calls, advising me of the ..." Read more
"The vehicle was ahead of schedule,"
"... entire team is a pleasure to deal with. There is never any ambiguity when it comes down to what to expect in the process." Read more
"Communication - 10 Knowledge - 10 Courteousness - 10 A staff that seems to actually care, when inside ..." Read more
"Staff very communicative and responsive. Fixed my car 4 days prior to scheduled!"
"I really appreciated communication about where I was in line to completion."
"I received multiple phone calls, informing me of where my vehicle was in the repair process"

My Experience

Likely to Recommend

Repair Quality

I am totally satisfied with the work onto my car and I appreciate how quick they got it back to me

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Each person I worked with was polite, knowledgeable, and the service was quicker than expect.

Customer Service

Each person I worked with was polite, knowledgeable, and the service was quicker than expect.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Moppert Auto Collision finished the repair timely and maintained a good communication with me about the progress. My car looks better than it was. Good job!

My Experience

Very professional kept me updated on all repairs work was completed in a timely manner quick and the car looks excellent 10 out of 10 thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From start to finish Angie was on it. Great team and car looks great

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Moppert always does an amazing job and it's a pleasure to deal with the team. Always recommend them.

Likely to Recommend

Moppert has been my preferred shop for repairs and upgrades.

Repair Quality

The work always exceeds expectation and the communication related to updates and next steps super proactive and transparent.

Customer Service

The entire team is a pleasure to deal with. There is never any ambiguity when it comes down to what to expect in the process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Staff very communicative and responsive. Fixed my car 4 days prior to scheduled!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were amazing and extremely accommodating.

Customer Service

They were amazing and extremely accommodating.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys are great!!! I will always take my cars to you for any restoration services moving forward.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

LOVE IT

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

You are a breath of fresh air

Repair Quality

Customer Service

Just put a card in the mail to you guys

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service and professionallly great staff! It was a pleasure working with them.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I will recommend anyone to get their vehicle fixed here

Repair Quality

Great people to deal with really polite and very respectful also they do an amazing job on my Mercedes

Customer Service

Great work

Kept me Informed?

Yes

Ready on Time?

Yes

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