Moppertauto Collision of Newark

4.9 (166reviews)
96%
854 Dawson Drive,  Newark,  DE  19713
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Shop AssistantSparkles

In operation 50 years, 3 years at this location.

We specialize in collision repair but we do much more than that. All of our facilities have cutting edge equipment and tools to offer our customers the most advanced repair solutions possible. We work on all makes and models of cars, whether it be a popular commuter vehicle or an exotic super car. Moppert Auto Collision has been family owned and operated for 47 years. We have four different locations, two are in New Jersey, and two in Delaware. All of our locations are within driving distance from anywhere in the Tri-State area, thus making it easy for our customers to reach us.We are extremely proud of the work we produce and we are committed to ensuring that every vehicle that comes through our shops meets our higher quality of standards. Our multiple manufacturer’s certifications, ongoing repair training, and quality control standards support our promise to providing the ultimate customer experience.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Mercedes-Benz

Reviews (166)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that vehicles were returned in exceptional condition - often better than before the accident, with detailing and cleaning as a bonus. The front desk and staff receive widespread praise for their professionalism, kindness, and attentiveness. Communication throughout the repair process is a standout strength, with many customers appreciating regular updates at every stage. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers pointed out areas for improvement, including unclear payment method communication and instances where vehicle features were not functioning upon return, as well as longer-than-expected wait times.
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"I left a review on yelp, but Moppert went above and beyond in customer satisfaction. My car looked brand new, they were great with communication, ..." Read more
"I was provided exceptional service, when my vehicle was returned to me I felt like it came back better than before the accident! Would recommend to all, they are awesome!"
"... my vehicle and where it was in the repair process. Everybody in the office was very thorough explained everything and super sweet. They made me feel super comfortable ..." Read more
"My car looked so beautiful! The workmanship was amazing."
"Incredible people over at Moppert Auto. Car looked fantastic when I got it back. Attention to detail, and great communication while getting though the ..." Read more
"... they were great with communication, professional, amazing at their jobs, finished early, waxed and washed my car, and even detailed the interior. I would never take ..." Read more
"Vehicle was ready before original estimated date."
"... was able to get in within 24 hours. I was advised it would take approximately two weeks to complete and it was done in a week. I received a few phone calls, advising me of the ..." Read more
"Our car was repaired two days early."
"... work that was done to repair the damage to my jeep. The work was completed in a timely fashion. Communication was outstanding. The team made me feel ..." Read more
"... jeep. The work was completed in a timely fashion. Communication was outstanding. The team made me feel like they really cared about me and my Jeep." Read more
"I really appreciated communication about where I was in line to completion."
"Every step of the way I was informed"
"They did a great job with my car and there was amazing customer service and updates on the progress."
"It wasn't made clear about the payment methods."

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Staff very communicative and responsive. Fixed my car 4 days prior to scheduled!

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They were amazing and extremely accommodating.

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They were amazing and extremely accommodating.

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You guys are great!!! I will always take my cars to you for any restoration services moving forward.

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LOVE IT

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You are a breath of fresh air

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Just put a card in the mail to you guys

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Excellent service and professionallly great staff! It was a pleasure working with them.

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I will recommend anyone to get their vehicle fixed here

Repair Quality

Great people to deal with really polite and very respectful also they do an amazing job on my Mercedes

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Great work

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It appears they have done good work, just the wait to get my Vehicle back was longer than I thought.

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Good communication.

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Did an awesome job

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Returned Clean

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Car is shaking was not doing that before the accident

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Highly recommended to everyone 😊

Repair Quality

I'm so happy that my car was referred to this company bcuz you guys are great and I've been letting all my friends and family know😊

Customer Service

I was very satisfied with Angie at the front desk bcuz she kept me informed about everything happening with my car, including my rental and I appreciated that so much. When I came to pick up my car she was so nice. My son and I also had the pleasure of speaking with Rickey and his customer service was amazing and his knowledge about my car. I was so excited when I saw that you guys detailed my car bcuz I've never picked up my car or cars from anywhere and it looked brand new. You guys are the best at your job😊

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Very happy with the service and customer service is really good I would recommend your shop

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My car looked so beautiful! The workmanship was amazing.

Customer Service

Ricky (manager) and Angela( front desk) were outstanding. Professional, friendly, kind- answered all my questions in a manner that made me feel they were always happy to help.

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I was happy with the communication each week provided by Angela.

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