Martin Collision Center

4.5 (1,905reviews)
93%
298 E. Cleveland Ave,  Newark,  DE  19711

In operation 32 years.

An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to the paint job. When it is time to choose the collision repair center, only someone who knows everything about your vehicle, bumper to bumper, is best equipped to get it back to pre-accident condition. Martin Collision Center treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a repair facility we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (1,905)

Likely to Recommend

Repair Quality

Car looks good, repair work and finish looks very professional.

Customer Service

Nina and the lady on the front desk (sorry I forgot her name), provided me with all the information and help I needed and where willing to respond any question or concern I had.

Returned Clean

My Experience

Sensational repairs by Martin! Courteous, professional and excellent communication regarding a time line of completion! Well done, thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wonderful and a great experience. Will definitely recommend anyone that needs there vehicle repaired

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Nina was fantastic to work with!

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My Experience

I was totally satisfied with the work done by the technicians in the shop and with Candice Schroeder, my Shop Advisor. She kept me advised on the progress throughout the repair and the work done was excellent! I can say nothing but good things about my experience with Martin Hondas Body Shop!

Likely to Recommend

Repair Quality

Customer Service

Martin Collision did excellent work I was very satisfied with the completed job. They kept me informed on the progress and completed the job on time. The staff was helpful and friendly. I would highly recommend Martin Collision!

Likely to Recommend

Already have & will continue to.

Repair Quality

Customer Service

Entire staff was great at communicating updates and quick to respond to any questions.

Returned Clean

My Experience

Likely to Recommend

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My Experience

Everything was easy, my car looks great and the staff was very kind! Bonus was that the service was completed earlier than expected! Thank you!

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Likely to Recommend

It took too long. It went from a week-two, to over a month. That was a very long time from original time. It was not a good impression at all

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the fast and efficient service. The text message updates were great. Lastly I appreciated the service when I came back the next day to inquire about a couple of cosmetic things. They adjusted my back wiper and even changed a break light. They did extra. Also took time to explain this cracked thing(sorry don’t know the name), but it was an old thing that was already there in the trunk. I asked about the longevity of the crack and should I worry. They explained everything and I felt very comfortable and appreciative. Oh there was a little bit of glass left at the top rim. No big deal, I got the rest of it. I will recommend them to anyone that needs collision repairs.

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Repair Quality

Customer Service

Returned Clean

My Experience

The car came back, not only fixed but detailed as well. Thank you guys 😊

Likely to Recommend

Repair Quality

You guys did a fantastic job. What made it even better, you guys detailed the car and left it looking showroom ready. Thanks

Customer Service

Again fantastic job

Returned Clean

My Experience

Likely to Recommend

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Likely to Recommend

At this moment no. I do take the car to Martin Honda Service for those needs so I thought the Collision Dept would be just as efficient...If I hear back from John Houston and they correct their error, then this may change, but it has still been a hassle.

Repair Quality

Fixed the wrong area. I am waiting for the Manager to contact me. He said he would order the grill and fix the car. It has been a week and I have not heard from him. The front "bumper" issues were fixed but not the grill.

Customer Service

I received texts that said the car was on schedule and it would be ready 3/11. On 3/12 I received a text that said it would be 3/16. On 3/18 it was updated to 3/18. While in the shop, I received a call from Nina clarifying that the back bumper was not involved. I told her no, it was the front and I wanted to make sure that there was no internal damage because the truck that back into us bent his bumper from the impact. She said no, there was not damage internally, they checked that. I am at a complete loss as to why she thought that a fog lamp needed to be repaired when it was a truck that backed into the car.

Returned Clean

My Experience

No comments. Car looks great. It’s unfortunate that a hit and run cost me $500 but that’s the society we live in.

Likely to Recommend

Repair Quality

Great repair.

Customer Service

Thank you

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and timely. Staff were so kind and informative. Only giving 9 as I had to go back to get the emblem put back on properly but otherwise it was great experience!

Customer Service