Martin Collision Center

4.5 (1,909reviews)
93%
298 E. Cleveland Ave,  Newark,  DE  19711

In operation 32 years.

An accident is stressful for both you and your vehicle. The impact can affect anything, from alignment to sensors to the paint job. When it is time to choose the collision repair center, only someone who knows everything about your vehicle, bumper to bumper, is best equipped to get it back to pre-accident condition. Martin Collision Center treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a repair facility we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (1,909)

Likely to Recommend

At this moment no. I do take the car to Martin Honda Service for those needs so I thought the Collision Dept would be just as efficient...If I hear back from John Houston and they correct their error, then this may change, but it has still been a hassle.

Repair Quality

Fixed the wrong area. I am waiting for the Manager to contact me. He said he would order the grill and fix the car. It has been a week and I have not heard from him. The front "bumper" issues were fixed but not the grill.

Customer Service

I received texts that said the car was on schedule and it would be ready 3/11. On 3/12 I received a text that said it would be 3/16. On 3/18 it was updated to 3/18. While in the shop, I received a call from Nina clarifying that the back bumper was not involved. I told her no, it was the front and I wanted to make sure that there was no internal damage because the truck that back into us bent his bumper from the impact. She said no, there was not damage internally, they checked that. I am at a complete loss as to why she thought that a fog lamp needed to be repaired when it was a truck that backed into the car.

Returned Clean

My Experience

No comments. Car looks great. It’s unfortunate that a hit and run cost me $500 but that’s the society we live in.

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Repair Quality

Great repair.

Customer Service

Thank you

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Very professional and timely. Staff were so kind and informative. Only giving 9 as I had to go back to get the emblem put back on properly but otherwise it was great experience!

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My Experience

They kept me updated on a daily basis. When I received my vehicle back it was cleaner than it was when I dropped it off. Thank you

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Repair Quality

Everything turned out just the way I expected.

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My Experience

Thank you for completing the job so well and ahead of schedule!

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My Experience

It was generally good but there was ambiguity as to when the car would be ready

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Repair Quality

good - at times the communication of status could have been better

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My Experience

Completely satisfied with service. Thank you.

My Experience

Although my repair took longer than expected, the staff was very courteous accommodating and kept me very informed in what was going on with my car. I appreciate honda collision the staff and I think the body shop did an excellent job in putting my car back together.

My Experience

Everyone was very friendly!

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Repair Quality

Service was great.

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