Martinez Auto Body

5.0 (436reviews)
100%
615 Alhambra Avenue,  Martinez,  CA  94553

Martinez autobody is family owned collision repair shop. We strive to repair following factory guidelines to insure best complete repair. We work with all the insurance company's and negotiate directly with your insurance company on your behalf, to ease the tension from having to deal with a claim loss. Let us know how we can help.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (436)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering excellent repair quality, with many noting that vehicles were restored to like-new condition, including perfect paint matching and meticulous attention to detail. The staff is widely recognized for being friendly, professional, and knowledgeable, creating a welcoming environment even during stressful situations. Communication is frequently highlighted as a strong point, with many customers appreciating regular updates throughout the repair process. Timeliness is largely viewed positively, with numerous vehicles completed ahead of schedule. Customers also express delight at receiving their cars cleaned inside and out. A few customers noted, based on their own experience, that clearer upfront time estimates and more proactive updates would further enhance the overall experience.
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"... Although the deer did quite a bit of damage to our car you restored it to perfection. It looks new again. Pearl paint and all." Read more
"... technicians were incredible from start to finish. Their skill and attention to detail was superior in every way." Read more
"As always, you go above and beyond by providing an exemplary customer experience. My car is 15 years old and it looks like new. Bravo."
"Great experience! Everything fits well and works. Paint is perfect. Communication was timely and helpful. Job completed ..." Read more
"Great craftsmanship, great communication , and the car was ready ahead of schedule and weeks faster than the dealer ..." Read more
"Great craftsmanship, great communication , and the car was ready ahead of schedule and weeks faster than the dealer recommended repair shop."
"Done a week early!"
"My car was ready on time, but I was ill, and they offered to keep my repaired car there an extra day until ..." Read more
"Yes and no. What was on the estimate and what we were initially told were different"
"... date got moved once or twice, but in the end, the car was ready a day before the final anticipated date." Read more
"... process of dropping car off to getting rental car. Communication along the way to keep me informed of their progress and when to expect my car to be ready for pick up. ..." Read more
"... the office to the shop were very professional, and kept us apprised of the repair schedule, and were very helpful as to my transportation while my car was in their ..." Read more
"Excellent communication, easy to work with, great service!"
"We did not receive any updates unless I called to inquire."
"Well satisfied with the service . Kept me up to date with my vehicle . Fast and efficient service"

Likely to Recommend

Repair Quality

Excellent service and repairs. Great updates on repair status.

Customer Service

Great service and communications.

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Mark was showing knowledge and experience. Excellent customer service. Totally recommended Martinez Auto Body.

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Excellent customer service

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Already have to friends

Repair Quality

Good work and I like the arrangement you have with enterprise to drop off and pick up at the shop

Customer Service

Always friendly and courteous

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Repair Quality

Excellent communication, easy to work with, great service!

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Absolutely would recommend them

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Superb customer service

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I always come back and give good recommendations

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They did a great job on my car and everyone was really nice totally satisfied

Customer Service

Really nice people in all areas

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And I already have, several times.

Repair Quality

Professional and friendly owner and staff walked me through process of dropping car off to getting rental car. Communication along the way to keep me informed of their progress and when to expect my car to be ready for pick up. To which they exceeded my expectations. I highly recommend them for your future auto repairs.

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This is a the Go To repair shop for us. We highly recommend this establishment

Repair Quality

This shop is great. They are concerned with doing great work as well as keeping the cost as low as possible

Customer Service

Great staff, very knowledgeable

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Customer Service

From beginning to finish the process was handled with care and personal attention.

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I will spread the word “excellent work & excellent service”!

Repair Quality

The car was new, and hit by a deer. Although the deer did quite a bit of damage to our car you restored it to perfection. It looks new again. Pearl paint and all.

Customer Service

Again, all of the employees from the office to the shop were very professional, and kept us apprised of the repair schedule, and were very helpful as to my transportation while my car was in their shop.

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Repair Quality

As always, you go above and beyond by providing an exemplary customer experience. My car is 15 years old and it looks like new. Bravo.

Customer Service

Amazing, knowledgeable and friendly staff.

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Repair Quality

Great experience! Everything fits well and works. Paint is perfect. Communication was timely and helpful. Job completed on time.

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Repair Quality

Work was excellent. People were very friendly. My only grip was the time estimate. We were until a time constraint and were initially told that they would do all they could to meet the deadline. The deadline was not met, and it would have been nice to be updated.

Customer Service

Please see previous comment

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