Martins Collision Repair II

4.7 (1,008reviews)
95%
648 West Sr198,  Salem,  UT  84653
Bot
Shop AssistantSparkles

In operation 13 years.

At Martins Collision Repair, our fundamental and unwavering goal is centered on furnishing you with repair services of the highest caliber, complemented by an unwavering dedication to offering outstanding customer assistance. We wholeheartedly grasp the inconveniences and anxieties that often accompany the unexpected requirement for auto body repairs, disrupting your daily rhythm. In this regard, we are resolutely committed to streamlining the entire procedure, guiding you through a seamless journey from initiation to conclusion, all while mitigating any potential sources of frustration along the way.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,008)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes, they did a great job.

Repair Quality

They did a great job. The car looks like new.

Customer Service

I was told Martin’s would have a rental car waiting for me when I dropped off my vehicle. I asked the lady at the front desk if I needed to make the arrangements. She said no. She didn’t tell me my insurance. Company needed to make the arrangements and that I needed to contact my insurance company. It made my morning very long My son-in- law and I had to wait 30 minutes to be picked up. Then we had to wait another 30 minutes before my insurance company opened before we could start the process of arranging for a car. Totally, it took 2 hours and 10 minutes from the time we dropped off my car at Martins and then drove out of the car rental parking lot. My son-in-law and I were very annoyed. I had a headache by the time we were on our way home. I had my son-in-law drive. I was glad he was with me.

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job on our vehicle.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I had an appointment to take my truck in for repairs on May 14th they said it would be 10 days. I drive by there on my way home from work, in 10 days they had not started to work on it. I got it back on the 11th of June.

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend you

Repair Quality

I was very pleased with your service 😊

Customer Service

You were very kind and kept me informed thank you!

Returned Clean

Likely to Recommend

Repair Quality

Fantastic job, quick service, friendly folks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quick, stayed in contact with progress, and did a good job.

Customer Service

Likely to Recommend

Repair Quality

Great people. Great service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Did a good job. Timely considering how hard it is to get parts for this vehicle.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Looks good!

Customer Service

Everyone was great. The communication during the repairs was inconsistent. I’m a reasonable person and understand there are unforeseen issues that can cause delays. Tell me the reality, not what you think I want to hear. That way I can plan. Twice I was told it should be ready the next day and then it was several days before I heard back. Other than that everyone was very courteous and helpful. The workmanship is excellent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The back bumper looks fantastic, and the fact that you all cleaned my messy children car was such a great touch! You guys were fast, and so kind. You all have my future business if I need it. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

It’s highly expensive

Repair Quality

They fixed our mirror quick:)

Customer Service

Great

Returned Clean

Likely to Recommend

Repair Quality

The repairs and customer service of Martin's is the best we've encountered. The staff is fabulous and helpful throughout the repairs. We'd encourage anyone needing repairs to choose them

Customer Service

They were responsive throughout and great to work with

Returned Clean