Martins Collision Repair II
In operation 13 years.
At Martins Collision Repair, our fundamental and unwavering goal is centered on furnishing you with repair services of the highest caliber, complemented by an unwavering dedication to offering outstanding customer assistance. We wholeheartedly grasp the inconveniences and anxieties that often accompany the unexpected requirement for auto body repairs, disrupting your daily rhythm. In this regard, we are resolutely committed to streamlining the entire procedure, guiding you through a seamless journey from initiation to conclusion, all while mitigating any potential sources of frustration along the way.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Was Impressed how clean the car was upon completion. That was real good!
Repair Quality - 4.0/5.0 -
Just One or Two more Phone calls or Texts, for updates, would be nice. A few small spots on car that were not there before, on area(s) near where it was fixed.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would 100% recommend the Salem locationto anyone who is needing work done on their car.
Repair Quality - 5.0/5.0 -
Every team member of their staff that I talked with was extremely kind and helpful. The work they did on my car was beautiful. They kept me updated about the timeline and were very kind and patient to answer any questions that I had. I noticed some scratches on my hood that I hadn’t noticed before I took my car in. I stopped back by and asked them about it, and they were very kind and immediately said that they would polish them out whether it was their fault or not. When I was looking for estimates, they were by far the most thorough in their evaluation of the car. I would highly recommend them to anyone who needs work done on their car.
Customer Service - 5.0/5.0 -
Their team members are amazing, thorough and kind.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
The van looks really good overall.
Repair Quality - 4.0/5.0 -
The molding by the windshield and the replaced fender has a gap in it and looks like it was slightly torn off when removed.
Customer Service - 4.5/5.0 -
Overall good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We appreciate the quality and timely manner with the repair on our car. The office staff was always very kind and helpful to us. Thank you, Dennis and Cheri Stevens
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There are a few things that I have noticed that need to be looked at but they are minor. Hopefully when I get a chance in the next couple of days to bring my car in, they can get fixed.
Customer Service - 4.0/5.0 -
I would have liked more communication on the progress. Maybe a text every so often.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great to work with we had one little concern, and they fixed it immediately and took care of everything!
Customer Service - 5.0/5.0 -
Great communication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked like new! And they cleaned it both inside and out
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Martins does good work..very pleasant and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It's what I wanted
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always happy with the service. My car looks like I just got it out of the dealership. It looks brand new. I love when they return your vehicle they give it to you washed too. I’m very happy with Martin’s Collision would not go nowhere else to get my vehicle fixed.
Customer Service - 5.0/5.0 -
Great serrvice. Above and beyond.