Maryland Collision Center Baltimore

My Experience - 5.0/5.0 -

I am satisfied.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I satisfied for their service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very friendly!!

Returned Clean

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0

Customer Service - 2.5/5.0

My Experience - 0.0/5.0 -

The bodywork looks great. You guys did a nice job. However, you got the car on Monday 6/3 and I was led to believe that I would have the car back by the end of the week. I spoke to Brian on Thursday and he said yes, I would have it on Friday. On Friday I got an email saying that it won't be ready until Monday. On Monday afternoon I got an email saying that it would be ready on Tuesday :/ I understand that you guys are busy, but I got the feeling that I was just being strung along as the finish date kept getting pushed back. I'm sure you know when a car will be finished. Probably better to just tell the customer the truth about it.

Likely to Recommend - 5.0/5.0 -

Vien

Repair Quality - 5.0/5.0 -

Mui 👍

Customer Service - 4.5/5.0 -

Bueno

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m completely satisfied. My car looks brand new!

Customer Service - 5.0/5.0 -

Everyone I interacted with were top notch professionals. Very knowledgeable and friendly and also seemed to really care about the customer.

Returned Clean

My Experience - 5.0/5.0 -

Thanks for the experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for great customer service my vehicle looks and drive great!!! I appreciate you all 👍🏽

Customer Service - 5.0/5.0 -

Very patient with me!!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a beautiful job in record time for a reasonable price.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Exceptional job, fast, polite, beautiful work, kept me up to date on everything, very much appreciate you doing such an amazing job!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’ve had the pleasure of doing business with this place twice this year and both times my car was in the best hands. Great customer service and even better results.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 2.5/5.0 -

Because I’m having problems with my truck that I never endure since I had this truck and since I got it back from the collision shop it been acting up not starting???

Repair Quality - 2.5/5.0

Customer Service - 3.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The team was excellent! When the rental car company was late, they ordered an Uber so my wife could get to the rental car company. Received our car back today and it looks and smells brand new!!

Likely to Recommend - 5.0/5.0 -

Overall great experience

Repair Quality - 5.0/5.0 -

Great service; car looks like new again even though it was a minor repair.

Customer Service - 5.0/5.0 -

Team was very knowledgeable and concerned about our poor rental car experience even though it was out of their control

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Brian was great. Helped me take care of everything and went above and beyond.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

GOOD JOB VERY PROFESSIONAL AND NICE

Customer Service - 5.0/5.0 -

VERY HELPFUL

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean