Maryland Collision Center Baltimore
In operation 46 years, 5 years at this location.
Family owned and operated, Maryland Collision Center works will all insurances and out of pocket repairs. Always Repaired with Love!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Service was efficient and quick. I recommend you guys to my colleagues.
Likely to Recommend - 5.0/5.0 -
I already recommend you to my colleagues.
Repair Quality - 5.0/5.0 -
Very professional, efficient and timely.
Customer Service - 5.0/5.0 -
Very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, done very timely. Smooth process with getting the car assessed, dropped off, and picked up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Brought my car is as a result of an accident initial repairs quoted to my insurance company were incorrect. They didn’t even take into account what i said happend. They made up repairs. I finally got the right repair and when i picked up my car there was another issue that didn’t exist before or after the accident.
Customer Service - 0.5/5.0 -
They barely even look at you when you walk in the door. Just rude.
Returned Clean
My Experience - 5.0/5.0 -
The team was very communicative and quick with efficient repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees were very flexible, responsive, and did a great job with repairs!
Customer Service - 5.0/5.0 -
Customer service was quick to respond and very understanding of my individual situation
Returned Clean
My Experience - 5.0/5.0 -
Thanks for car wash. My car looks good. Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and efficient with there services
My Experience - 5.0/5.0 -
Quick service, text updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The paint is only slightly different from factory paint. They also repaired a piece of former damage which I did not pay for.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Once I received the quote Maryland CC was the only one to call back and had the lowest price. I received texts and a phone call on progress. Great service. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was excellent and job was done very well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, as usual. I've used you all 3 times now and have never been disappointed.
Likely to Recommend - 5.0/5.0 -
Great job at ok price
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Car looks great!
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with the work and would recommend anybody that I know to take their car to be fixed by the Maryland collision cc Baltimore Beautiful work you guys
Likely to Recommend - 5.0/5.0 -
Nice and clean
Repair Quality - 5.0/5.0 -
Very good work
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Joey and Felix
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and communication was top tier!
Likely to Recommend - 4.5/5.0 -
The only reason a TEN 10 was not given is because of the un-warned service charge applied when it was time to pay- not mentioned in advance, which would have made a huge difference in how it was perceived- that part was disturbing and disappointing, given the high level of service Alex provided. Seems like an unprofessional practice.
Repair Quality - 4.5/5.0 -
Alex gets a 10+ - he was absolutely great to work with- responsive, polite, followed up as we discussed, etc.- thanks for Alex. We were quite disturbed, however, that we were not warned in advance of a 'service charge' that would be applied to our deductible payment. Good business practice would be to ALERT CUSTOMERS in advance of this practice- otherwise it comes across as "Nickel and diming". It seems like the ethical thing to do and leaves customers with a feeling that they are being taken advantage of; this would NOT be the case if they were alerted in advance of this practice.
Customer Service - 5.0/5.0 -
Alex was great to work with- no worries that he would keep us informed and follow-up on phone chats.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Evan displayed excellent customer service skills.