Maryland Collision Center Owings Mills

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

1000% I will recommend.

Repair Quality - 5.0/5.0 -

Excellent service, customer service. I’m Very grateful with Collision Center. Amazing work in my car.

Customer Service - 5.0/5.0 -

Very Professionals.

My Experience - 0.0/5.0 -

Good service and good work but the final price was 25% higher than estimate. That’s a big jump.

My Experience - 5.0/5.0 -

I was so surprised by the excellent job that was done on my car. The car looked like I just drove it off the showroom floor. It drives great and looks wonderful. Also, it was cleaned beautifully on the inside as well. No detail was left undone. I’m so grateful! And the staff were very nice too!

Likely to Recommend - 5.0/5.0 -

I would definitely recommend to family and friends.

Repair Quality - 5.0/5.0 -

The quality of the repairs were exceptional. I looked over the vehicle very carefully and did not detect any defects in the work performed.

Customer Service - 5.0/5.0 -

Everyone I spoke to was very kind and friendly.

Returned Clean

Likely to Recommend - 5.0/5.0 -

Certainly will

Repair Quality - 5.0/5.0 -

First class operation

Customer Service - 5.0/5.0 -

Very friendly

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

The small part that covers the wheel hook was missing from the rear bumper when my vehicle was returned. Otherwise, the rating would be 10

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

All personnel were very nice, courteous and professional. Upon arrival estimate was completed very promptly. Service was started next day. Received numerous update reports from Tim. Work was completed exactly when promised. Car looks great and I am extremely satisfied. Would highly recommend this shop

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate how communicative your team was. It made everything easier

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I appreciate how communicative the team was throughout the process.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Friendly staff. Finished earlier than estimated. Great repair job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service ie updating and keeping customer informed as to issues and work progress. Car repair looks great and the car runs smoothly. The suspension feels tight and I feel safe driving.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

muy buen trabajo estoy agradecida🙏

Likely to Recommend - 5.0/5.0 -

⭐️⭐️⭐️⭐️⭐️ 5 STARS ISN’T ENOUGH! I honestly wish I could give Maryland Collision Center more than 5 stars because they absolutely deserve it—especially Tim and Tommy. After my accident, I was dealing with so much stress, anxiety, and frustration over the possibility of my car being totaled. This entire process was emotionally draining, and there were moments where I felt overwhelmed and scared about what would happen next. Then Tim and Tommy stepped in, and I truly cannot put into words how much they helped me. These two went above and beyond in every possible way. They didn’t just treat me like another customer—they treated me like a person who genuinely needed help. Even when I was frustrated, emotional, and asking a million questions, they remained patient, compassionate, professional, and incredibly kind. Tim and Tommy took the time to explain everything thoroughly and made sure I understood every detail and every option available to me. They never left me confused or in the dark. Their communication was amazing, and they kept me informed every step of the way, which gave me so much peace during such a stressful time. What means the most to me is that they truly fought for me and helped save my car from being totaled. That was huge for me, and I will forever be grateful for their dedication, honesty, and willingness to go the extra mile. You can tell they genuinely care about the people they help, and that kind of customer service is rare these days. Tim and Tommy are the definition of exceptional service. They turned one of the most stressful experiences of my life into something manageable and gave me reassurance when I needed it most. If you are looking for a collision center that truly cares, advocates for you, and treats you with respect, Maryland Collision is the place to go. Thank you, Tim and Tommy, from the bottom of my heart. I am beyond grateful for everything you did for me, and I will never forget your kindness, support, and hard work. Thank you guys from Miah

Repair Quality - 5.0/5.0 -

⭐️⭐️⭐️⭐️⭐️ 5 STARS ISN’T ENOUGH! I honestly wish I could give Maryland Collision Center more than 5 stars because they absolutely deserve it—especially Tim and Tommy. After my accident, I was dealing with so much stress, anxiety, and frustration over the possibility of my car being totaled. This entire process was emotionally draining, and there were moments where I felt overwhelmed and scared about what would happen next. Then Tim and Tommy stepped in, and I truly cannot put into words how much they helped me. These two went above and beyond in every possible way. They didn’t just treat me like another customer—they treated me like a person who genuinely needed help. Even when I was frustrated, emotional, and asking a million questions, they remained patient, compassionate, professional, and incredibly kind. Tim and Tommy took the time to explain everything thoroughly and made sure I understood every detail and every option available to me. They never left me confused or in the dark. Their communication was amazing, and they kept me informed every step of the way, which gave me so much peace during such a stressful time. What means the most to me is that they truly fought for me and helped save my car from being totaled. That was huge for me, and I will forever be grateful for their dedication, honesty, and willingness to go the extra mile. You can tell they genuinely care about the people they help, and that kind of customer service is rare these days. Tim and Tommy are the definition of exceptional service. They turned one of the most stressful experiences of my life into something manageable and gave me reassurance when I needed it most. If you are looking for a collision center that truly cares, advocates for you, and treats you with respect, Maryland Collision is the place to go. Thank you, Tim and Tommy, from the bottom of my heart. I am beyond grateful for everything you did for me, and I will never forget your kindness, support, and hard work. Thank you guys from Miah

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

1 WORD OUTSTANDING

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I am quite pleased with the service provided. It was unique to be kept up to date with each step of the process. If I should ever have need of body work your company will be my primary consideration.

Customer Service - 5.0/5.0 -

great team

Returned Clean

My Experience - 5.0/5.0 -

Great Work