Mascari Auto Center
Family owned and operated since 1964, we are Pittsburgh's Largest Premier Auto Repair Facility. Mascari Auto has an 82 Stall work floor with 52 On-Site Rental vehicles, a full Mechanical Service floor for State Inspections, Oil Changes, Alignments and Tire service. I-CAR and ASE Trained technician with a caring and concerned staff of estimators and administrators, we are here for ALL your automotive needs. We take care of you like family with Guaranteed workmanship and expert Auto Detailing. We are a "One-Stop Shop" and will manage the entire claims process for you with direct billing for rentals available, matching rental charges to your coverage for no "out-of- pocket" rental expense. We will work with ALL Insurance companies to ensure your complete repair satisfaction! TESLA & RIVIAN CERTIFIED COLLISION CENTER
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0 -
Big effort to get my car finished on a Thursday
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best body shop experience ever
Customer Service - 5.0/5.0 -
Very friendly
My Experience - 5.0/5.0 -
Everything was in order and your staff is excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The paint job was spot on but the fit was not as good as I would like it to be
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The repair took approximately two and a half months after the initial assessment, with two separate delay notifications and repeated changes to the promised delivery date. Given the extended repair time, the quality of the paintwork is unacceptable. There are noticeable rough edges, significant overspray, and areas with uneven paint buildup. This level of workmanship falls far below a reasonable standard. This experience is extremely disappointing, and I expect the issues to be reviewed and corrected.
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Services, quality were out standing I will bring my car again if I have to.
My Experience - 5.0/5.0 -
Thank you! It took a little longer than I hoped but it looks great. Nice job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks as good as new. And the detailing job was amazing as well.
Customer Service - 4.5/5.0 -
Excellent. Only issue was it took somewhat longer than originallly estimated (a month instead of 2-3 weeks).
My Experience - 5.0/5.0 -
Anthony demonstrated a determination and sincerity that led to trust. The insurance company was not cooperative at times and Anthony was patient and persistent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on the repair. My car was like new.
Customer Service - 3.5/5.0 -
Overall it was fine but I would have liked more frequent updates (or any updates actually). The replacement bumper was delayed by about a month. The only updates I got we the result of me proactively reaching out. A few simple text updates would have really improved the overall experience. I didn't mind the delays but I would have appreciated being kept in the loop.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There is a paint booger left on repair
Customer Service - 4.0/5.0 -
Never given a done by date, never informed insurance company so they kept saying they were discontinuing rental several times
My Experience - 5.0/5.0 -
commmunication, quality of work, attention to detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Everyone totally professional and very nice. Kept updated as repairs progressed
Customer Service - 5.0/5.0 -
Always very nice and helpful
My Experience - 5.0/5.0 -
Very satisfied hassle-free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Delt directly with the insurance company hassle-free for me
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was courteous and professional. The facility is immaculate and the repair work was top notch.
My Experience - 5.0/5.0 -
The body work and paint were excellent. Communication could have been a little better, but they did a great job working with my insurance and in getting parts. They are also genuinely nice people. Highly recommend.
My Experience - 5.0/5.0 -
The repair took a long time but I was informed at the onset, so that is ok. Car was returned very clean. After the repair there was a disturbing noise that began once I was in the way home. It had not been present prior to the repair. I took the car back to Mascari and they fixed the problem while I waited.