Masison's Collision Experts, Inc.

4.9 (695reviews)
100%
565 Webster St,  Rockland,  MA  02370

In operation 36 years, 19 years at this location.

Masison's Collision is a high quality collision repair facility dedicated to restoring your vehicle to it's original condition. We will help you through the insurance claim process by arranging a tow if necessary, negotiating with the insurance damage appraiser, assisting you with finding substitute transportation, and completing the repairs as promptly as possible. Our goal is 100% satisfaction from every customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (695)

Likely to Recommend

Repair Quality

Paint is garnered for the length of time I own the car

Customer Service

Very knowledgeable and great communication

Likely to Recommend

Repair Quality

The repairs were done promptly and the service from drop off to pickup was flawless. The staff at Masison's staff was courteous, polite and informative throughout the process. Also the convenience of having the rental car at the repair shop (as well as drop off) was terrific.

Customer Service

As said above the staff was fantastic from drop off to pick up.

Returned Clean

Likely to Recommend

100 % - I would be VERY comfortable recommending them to a friend or family member.

Repair Quality

Customer Service

The staff was great. Very welcoming, polite, and knowledgeable.

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Repair Quality

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My Experience

Aside from the fact that I only go there when my car is wrecked, I love this place. Quality of the work is good. They keep me informed along the way and they are very professional and friendly. Easy to work with and I have faith they'll take care of everything that needs to be done.

Likely to Recommend

Repair Quality

Aside from the fact that I only go there when my car is wrecked, I love this place. Quality of the work is good. They keep me informed along the way and they are very professional and friendly. Easy to work with and I have faith they'll take care of everything that needs to be done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Paint color is not exactly a match, which I understand due to the age of my car

Customer Service

The people went so far out of their way to help me feel comfortable and understand what was happening

Returned Clean

My Experience

Everyone was so helpful in answering my questions. They streamlined the whole process from start to finish. Definitely will recommend to anyone.

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My Experience

A job very well done my car looks great would definitely recommend your company to our friends thank you so much

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Repair Quality

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My Experience

I liked all the updates. Thank Chris!

Likely to Recommend

Repair Quality

It was great getting updates on my car. Also, I appreciated that I could pick up and leave the rental there.

Customer Service

It was great receiving the updates on my vehicle. Also it was so convenient that I was able to leave the rental car there.

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Repair Quality

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My Experience

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Very satisfied with both customer service and repair.

Repair Quality

Thankfully the repair to my car did not require any replacement of more complicated parts. The repair work is excellent.

Customer Service

From my first telephone call to picking up my repaired car, the front desk managers were very personable, friendly and helpful. They listened to my concerns and were reassuring. Going above and beyond , they even applied some paint to small scratches on my car having nothing to do with the repair I came in for. I would use them for any future body work should it become necessary.

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Repair Quality

Customer Service

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I already did, these guys are the best

Repair Quality

I find Masison’s highly professional and very pleasant to work with. I waited a month to work with them during their move from Weymouth as I did not want to work with anybody else, Trust is a very powerful thing.

Customer Service

No question about it an absolute 10, they really get it.

Returned Clean

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