Masison's Collision Experts, Inc.
In operation 36 years, 19 years at this location.
Masison's Collision is a high quality collision repair facility dedicated to restoring your vehicle to it's original condition. We will help you through the insurance claim process by arranging a tow if necessary, negotiating with the insurance damage appraiser, assisting you with finding substitute transportation, and completing the repairs as promptly as possible. Our goal is 100% satisfaction from every customer.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent workmanship and outstanding team to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
An excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service is excellent. I have been there twice in the last six months and am very satisfied with the work completed.
Customer Service - 5.0/5.0 -
Service is excellent. I have been there twice in the last six months and am very satisfied with the excellent work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Masison made the repairs completely and rendered seamless customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was completely quickly it looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I got the car in time but the brakes were bad. The car stopped but they’re very jerky before you loan it out again get the brakes redone
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very accommodating for drop off and pick up . The car looks great.
My Experience - 5.0/5.0 -
There are a number of options for providers in this space. Some of which used prior to moving to Hanover. I will only use the team at Madison’s now. When things go wrong there simply is no one easier to work with. And the attention to detail is tops. From the first phone call to the last one. Front of the house to the guys doing the work - simply the best all around experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When things go bad, there’s no one better. Communication is top notch and the quality of the repairs is always white glove service. So happy to have found the team at Masison’s
Customer Service - 5.0/5.0 -
The front of the house is the best there is as far as customer service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. Car looked like new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks as good as new.
Customer Service - 5.0/5.0 -
Everyone was extremely friendly and helpful. They kept me up to date on the timeline for the repair of my car.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
good work
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great ! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service completed in a timely fashion!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Everything went fine
Likely to Recommend - 5.0/5.0 -
They were very friendly, helpful and did great work.
Repair Quality - 5.0/5.0 -
The workmanship and overall experience was outstanding!
Customer Service - 5.0/5.0 -
All communications were personable and friendly.
Likely to Recommend - 5.0/5.0 -
I have been recommending them for years.
Repair Quality - 5.0/5.0 -
They always do a great job! I've been going to them or suggesting them for years.
Customer Service - 5.0/5.0 -
They answered all of my nervous questions, judgement free. They treat everyone with the up most respect.
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work and service.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
My only complaint was the wait. Initially said it would be ready on Friday, only to have to wait until the following Thursday. But they were very nice about everything.
Likely to Recommend - 5.0/5.0 -
Masison's was recommended to me by knowledgeable people. They assured me that this was the place that they had the most confidence in. I would do the same in an instant for anyone who needed autobody work.
Repair Quality - 5.0/5.0 -
The car is fully restored in appearance, even better than before.
Customer Service - 5.0/5.0 -
Excellent! I had to retrieve some things left in the car during the restoration process and the staff at the counter were exceptionally helpful. All interactions from the beginning to the end were clear, considerate, and informative.