Massapequa Auto Body

5.0 (519reviews)
100%
36 Brooklyn Ave,  Massapequa,  NY  11758

Family owned and operated repair facility specializing in all aspects of auto body work. We work with all insurance companies to get you on the road as soon as possible. We treat all of our customers as family

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (519)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or even better than before the accident. The team receives high marks for professionalism, friendliness, and courteous service at every touchpoint. Communication is a standout strength, with customers appreciating regular text and call updates that kept them informed throughout the repair process. Timeliness is also frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned parts delays pushed back completion dates, and one noted they would have appreciated earlier notice of a delay, but overall the experience was described as seamless, trustworthy, and highly recommended by the vast majority of reviewers.
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"They explained everything in detail and were truly professional throughout, from the car itself to the rental that ..." Read more
"... vehicle and made sure all my questions were answered. They absolutely went above and beyond. I can truly say with the utmost certainty that I ..." Read more
"From beginning to end, complete professionalism. Everyone was very friendly and courteous. I was updated throughout the time my car was being ..." Read more
"... professional and helpful. My repair was complete and I got my car back in exceptional condition. Thanks to all." Read more
"My car never looked so good—they returned it in better-than-showroom condition!!!"
"Ready 6 days early"
"The expected date was 77 and we were able to pick up on 626"
"Very friendly service and my car looked brand new. Repairs were finished quicker than I thought they would be."
"They had it done early."
"Very timely. Ready sooner than I had expected."
"Communication was excellent, updated on progress until repairs were complete. Car was totally cleaned when returned!!! ..." Read more
"... professionalism. Everyone was very friendly and courteous. I was updated throughout the time my car was being repaired. My car was ready when they said it would be. Upon ..." Read more
"I would have like to have know there was going to be a delay a little sooner than the day before estimated pick ..." Read more
"Excellent email communication"
"I was kept in the loop the entire time. Everyone I spoke to was very helpful and polite."

My Experience

Each and every employee I dealt with at Massapequa Auto Body was knowledgeable, professional and helpful. My repair was complete and I got my car back in exceptional condition. Thanks to all.

Likely to Recommend

Repair Quality

Customer Service

Every team member I dealt with were friendly, professional and knowledgeable.

Returned Clean

Likely to Recommend

I tell everyone that Massapequa Auto body is the best and the only shop to use

Repair Quality

In all the years I have been a customer I have always been more than pleased with my entire experience with your service and this time was no exception, the people and the work performed are exceptionally excellent, thank you

Customer Service

Excellent

Returned Clean

My Experience

Thanks for making a tough experience as easy as possible. Steve, Dave and the crew were awesome and so accommodating. Thank you!

Likely to Recommend

Repair Quality

Great people . Made a tough ordeal as easy and painless as possible. Def recommend them for body work or service on your vehicle!

Customer Service

Kept me updated and made me feel important to them.

Returned Clean

Likely to Recommend

Repair Quality

Very friendly service and my car looked brand new. Repairs were finished quicker than I thought they would be.

Customer Service

Returned Clean

Likely to Recommend

Even though I hope no one needs your services, I would highly recommend you

Repair Quality

You guys made my situation so much easier! Thank you

Customer Service

Excellent

Returned Clean

My Experience

Thank you so much for everything. The car looks great and I can't say enough good things about how expeditiously it went as well as excellent communication.

Likely to Recommend

I would highly recommend your shop for auto bodywork.

Repair Quality

“Massapequa Auto Body did excellent work. They were very timely and communication was excellent throughout — I was kept updated on when my car would be ready and how long the repair would take.”

Customer Service

I can’t recommend Massapequa Auto Body highly enough. My car was in an accident and they had it repaired quickly and to an excellent standard — you’d never know it had been damaged. Communication was outstanding throughout; they kept me updated at every step, so I never had to wonder what was happening or chase them for information. Timely, professional, and genuinely great work. If you need collision repair done right, this is the place. Kim Butler

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were completely satisfied with everyone we came in touch with, everyone was friendly, we were kept up to date with texts and the outcome of the repair was outstanding

Likely to Recommend

I’ve already mentioned Massapequa auto to several people because I was very pleased with your service

Repair Quality

We were very satisfied

Customer Service

Everyone we came in contact with were very helpful and friendly.

Returned Clean

My Experience

Repairs could not have gone better and work was done in less than 48 hours

Likely to Recommend

100% would reccomend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You did a great job thanks again 😎

Likely to Recommend

They did a great job

Repair Quality

Excellent job

Customer Service

They did a great job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great Service excellent work great communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing service great staff

Likely to Recommend

Would recommend

Repair Quality

Great experience great staff

Customer Service

Love the work done

Returned Clean

My Experience

Communication was excellent, updated on progress until repairs were complete. Car was totally cleaned when returned!!! Amazing job!

Likely to Recommend

Without a doubt id highly recommend massapequa auto body

Repair Quality

Perfect repair, great communication, car was cleaner than i left it!

Customer Service

Informed me every step if the way

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience