Mastercraft Auto Body of Manassas
Mastercraft Auto Body, Inc. located in Manassas, Virginia, is a full-service auto collision and refinishing facility. Mastercraft was founded in 1989 by Ted Crabtree. It remains a family-owned and operated business. Mastercraft prides itself on its reputation for expertise, integrity and quality. Mastercraft provides high-quality professional auto body repair service that is expected from the best body shop in Manassas. Among some of the services offered at Mastercraft are: free computerized estimates, towing service, glass replacement and repairs, night drop off, certified technicians and a lifetime guarantee on our workmanship. Some basic facts about Mastercraft and its technicians: Mastercraft began with 4 employees and over the years our staff has grown to over 30 employees. Our technicians are I-CAR Gold Class certified; ASE certified; fiberglass specialists; trained in repairing heavy trucks (including utility and stake bodies); recreational vehicles; buses and ambulances.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All the staff members were incredibly helpful and kind.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the good work and communication throughout the process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair. Looks like new.
Customer Service - 5.0/5.0 -
Very professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
It was so nice to be greeted with a smile upon entering the building. Daily email updates on the potential completion date of my vehicle, which I greatly appreciate it. The one issue I had during the repair process was resolved immediately. If ever I need body work done on my vehicle again, I wouldn’t hesitate to return to Mastercraft Auto Body. Highly recommended!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Upon initial observation. I thought that I was looking at a car that I just come out of a dealership showroom, Tony.
Likely to Recommend - 5.0/5.0 -
Excellent body shop.
Repair Quality - 5.0/5.0 -
Car in like show room condition upon pick up. Highly recommend A+ When you go there with your damaged vehicle, talk to Steve, he and his professionals will make it Right!
Customer Service - 5.0/5.0 -
Car in like show room condition upon pick up. Highly recommend A+ When you go there with your damaged vehicle, talk to Steve, he and his professionals will make it Right!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a terrific job. I will recommend them to my insurance clients.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were Great, will recommend them to all my insurance clients.
Customer Service - 5.0/5.0 -
Mastercraft was great. Kept me informed. Will recommend them to my insurance clients. GREAT work.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
It’s looks terrible, the paint don’t match up! I think they could’ve done a better job!!
Repair Quality - 0.5/5.0 -
Paint doesn’t match up and very dissatisfied, I’ve had work done elsewhere before, and this is not satisfactory to me!!
Customer Service - 2.5/5.0 -
I told the guy I wasn’t satisfied but he tried to make his point to me, but everyone I’ve talk to says send it back
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my third visit here and the workmanship is very good. Front office, very professional, and the overall process was excellent!
Customer Service - 5.0/5.0 -
I had a lot of special requests due to my travel schedule, and everyone was very accommodating
Returned Clean
My Experience - 5.0/5.0 -
Yes, yes and Yes again. My car looks like new. Danny and receptionist staff delivered high customer satisfaction. 👏👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job and quick service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I liked that I was kept in informed with the progress of the repairs whilst the car was in your shop. Every one I dealt was very professional and pleasant.
Likely to Recommend - 5.0/5.0 -
I’m impressed and think anyone else would be happy if they go to them.
Repair Quality - 5.0/5.0 -
They replaced my front passenger door and fixed the scratches/dents in the rear passenger door. The car was super clean on the outside and the inside they cleaned that too! Great service really nice people.
Customer Service - 5.0/5.0 -
Really nice people!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased. Keep up the good customer service . For the management I’m sure you treat your employees well and in return the customers benefit. So keep up that great relationship!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Updated text about car status was appreciated. The lady ( forgot her name) that calls or picks up the phone was very pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
No one explained to me what was repaired when I picked up my truck. The shop left the right decal off the right rear bumper.