Masterpiece Collision

4.6 (1,189reviews)
92%
144 Route 4,  Paramus,  NJ  07652
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,189)

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Repair Quality

Overall pretty decent job. But noticed some minor details such as loose plastic panels that I was able to pop back in myself and small areas around the door hinge that was not painted

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Very good communication re: updates and quality of work. A little slow on the return of the car.

Repair Quality

They did a very good job repairing my scratched fender but they held the car for almost two weeks.

Customer Service

Kept me well informed in timely fashion w emails

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Excellent Service

Customer Service

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Great work

Repair Quality

Customer service very professional, always giving me updates on my car. The work on my car looks awesome, I am very happy. Thank you guys

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I actually have a small issue with my previous repair

Customer Service

The ladies in the office are fantastic! They are real, accommodating, and always cheerful

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Consider automated updates for more timely updates.

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It was my first experience with this body shop and I was satisfied with their services and the quality of repairs.

Repair Quality

The repair was clearly done.

Customer Service

It was very informative and kind service.

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I can not praise enough to the Englewood team! From Karen, the first one I spoke with, to Costa, a humble manager that cares about a customer from his heart - you can just feel it, because he doesn’t say much pretty words. The job was beautifully done and finished ahead of time. That’s because I mentioned I need it for my volunteer work at Upstate so he made sure the need was met! What I really appreciate is this team have their hearts at the right place, which is not a common thing nowadays. I have many friends and I will do my upmost to tell everyone to go there for the service their car may need - they will thank me! Thumbs up!!!

Customer Service

I have already commented in the previous section

Returned Clean