Masterpiece Collision

4.6 (1,189reviews)
92%
144 Route 4,  Paramus,  NJ  07652
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,189)

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Excellent

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We had The best experience from beginning to end everyone was very pleasant And helpful! in my car came out beautiful!

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Everyone was friendly and helpful and they always Followed up

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Christine was amazing , accommodating and always available

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Christine in front desk was absolutely very professional, courteous, followed up with updates and clearly stated all work that was done or any supplemental work. She is one of the main reasons I am a returning client.

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My car looks great, Like nothing ever happened! Thank you for the service!

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Awesome service and treatment

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Excellent service

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quick and painless ...very little paperwork

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Christina was above and beyond she was concise clean and crisp. She is A+++ there are not many in that type of job that care so much

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The quality of the actual body work was very good, but I would warn people of the issues with communications

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Logo badge on the front hood flew off while driving less than a week after the new hood was installed

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I would have expected to get a better idea of how long the repair work would take. I kept getting estimated completion dates that kept getting pushed back. You could have done a better job of managing expectations

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I had already recommended to a few friends who drives the same car as mine. I am very happy customer and will stay connected in the future if there is any.

Repair Quality

The repair was completed nicely. I appreciate the perfect “job performance” with the damage of my car.

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Mr. Noel Rivera took care of processing immediately from the start to the end. He deserve a promotion to be at higher level at this company.

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It got much better when I got one of the owners of the company involved. Prior to that, I was repeatedly lied to by several staff members and had a very disappointing experience.

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