Masterpiece Collision
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
Poor service.
Repair Quality - 0.5/5.0 -
I chose to return to Prestige to fix my Mercedes and they put it back together wrong! It is now raining in my vehicle and they are trying to tell me that its normal!! I even spoke to the General Manager and still I do not have the matter resolved!!!!
Customer Service - 0.5/5.0 -
Terrible customer service trying to convince me that it is suppose to rain in my car!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They made it easy and simple
Customer Service - 5.0/5.0 -
It was really perfect customer service
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Professional staff
Repair Quality - 5.0/5.0 -
Car looked brand new
Customer Service - 5.0/5.0 -
Friendly and helpful people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was fantastic! Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything went great with no necessary follow up on my part.
Repair Quality - 5.0/5.0 -
Perfect work.
Customer Service - 5.0/5.0 -
Friendly, helpful, cordial.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
Very organized and took the lockdown restrictions seriously
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Terrific service and great customer service! Great color match !
Customer Service - 5.0/5.0 -
All around great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thank you for the excellent service, especially during this time of COVID19 chaos.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The repair is visually satisfactory, but I feel like I was kept fully in the dark about its detail and progress. Transparency and communication are incredibly important and they were both extremely lacking.
Repair Quality - 2.0/5.0 -
The end result of the work was acceptable, but communication during the repair was horrendous.
Customer Service - 1.0/5.0 -
Quite frustratingly, it seemed impossible to get the contact information for our account to list only me and not my part time employees who happened to deliver our vehicle for service. Important calls and emails about the progress of our repair were sent only to these people who are not authorized to make decisions, even after several attempts to remove all other contact information besides my own. Additionally, it seemed that when I did manage to speak with someone at Prestige, they never actually had any answers and had to follow up with other staff. There seemed to be a huge disconnect between me and the people who had knowledge of the damage and repair that was never actually resolved. I still don't know the extent of the actual damage and what was done to repair it.