Masterpiece Collision

4.6 (1,189reviews)
92%
144 Route 4,  Paramus,  NJ  07652
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,189)

Likely to Recommend

Repair Quality

Very pleased with the result, car is as good as new.

Customer Service

Communication and updates could have been a little better.

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Devin and Christina were professional, knowledgeable and understood my concerns.

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100%

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Repair Quality

Rear door installed with a huge gap.

Customer Service

Slow and inefficient

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I personally liked the Christina calling me for any updates and delays, so that I could assume the estimate days

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There were a couple of issue but the management took care really well.

Customer Service

Very friendly.

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Christina and Lilli in reception are excellent. Beyond that, no one follows up or does what is promised. No accountability. I have never heard the word “sorry” more times in any experience. This is a leadership issue. Whomever is in charge needs to own it. This is a beautiful facility, but it’s all fluff and no substance. Fix it.

Customer Service

Only Christina and Lilli give a damn. Not one other person I dealt with accepted responsibility or executed something promised

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