Masterpiece Collision

4.5 (1,187reviews)
91%
144 Route 4,  Paramus,  NJ  07652
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,187)

Likely to Recommend

Repair Quality

Customer Service

Everyone was polite and treated me fairly throughout. However, the repair was totally unsatisfactory the first time and should never have been ok’d for pickup. The process took much longer than it should have and required a (time-consuming, pointless) extra trip on my part.

Returned Clean

Likely to Recommend

Based on my overall experience, I would friends or family to Prestige.

Repair Quality

Customer Service

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Repair Quality

Car looks good, however the estimate for finishing the job was Dec 13, promised me it would be finished by Dec 20, did not get finished until Jan 4, cost me hundreds of dollars in car rental fees, completely unprofessional, and have not responded to my request for a modest reduction in charges.

Customer Service

Friendly, but ultimately promised me something that simply didn’t happen. Could not give me a remotely accurate answer when the car would be finished, extremely inconvenient.

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My Experience

They did a great job. Really friendly and professional.

Likely to Recommend

I already recommended them to 2 of my friends

Repair Quality

You could not ask for better service

Customer Service

They were very polite and they were always there to help you

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Repair Quality

Customer Service

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Repair Quality

If car wash has done after repair may be good, but it has not

Customer Service

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Repair Quality

You were the company recommended by the insurance company and I am not satisfied with your service. The bumper you installed on my car was not compatible with my car. I wouldn't recommend it to customers.

Customer Service

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Repair Quality

They worked with us in a very timely manner and were courteous, polite, and helpful all the way through. Very nice people.

Customer Service

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Repair Quality

Customer Service

would like more update on a weekly basis

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Repair Quality

They are wonderful there. Great job!

Customer Service

Great. Very helpful

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Repair Quality

Customer Service

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Repair Quality

They did a wonderful job on my car.

Customer Service

Very nice and professional.

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Customer Service

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Thanks again!

Repair Quality

I forgot to ask for separate quote for rear fender. (Just buried my mom and mind a little all over the place.) I will call again.

Customer Service

Employees were polite and handled everything well.

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Likely to Recommend

Repair Quality

All aspects of my customer experience and quality of work were superb. John, Kevin and Matt were very helpful to walk me thru all aspects of repair assessment , details and time frame completion. Matt’s attention and communication helped me thru the process. Very considerate. Quality of the repair work is very good with attention to detail. Also, appreciate Prestige’s commitment to stand behind their work. Enjoyed the customer experience you provided… Great Job! Tony

Customer Service

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Customer Service

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Repair Quality

Customer Service

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