Masters Auto Body Inc.

4.9 (1,413reviews)
99%
1204 Monticello Road,  Charlottesville,  VA  22902

Masters Auto Body was established in 1982 by Jeffrey Cotten in a small garage off Main Street. Jeff had his new shop built in 1986 which we still use today at 1200 Monticello Road. He instilled in his team a belief that if we can provide the best customer service with the highest quality repair Masters will have a customer for life. It is also the reason Jeff does not advertise and relies on our repeat customer business and the referrals we get from them. We are an ICAR Gold Class facility utilizing education, training and equipment to meet the needs of our ever changing industry. Give us a try so we can prove to you why we strive for the ultimate customer experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 8:00 am - 2:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,413)

Likely to Recommend

We already have another car scheduled

Repair Quality

Great efficient service

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Likely to Recommend

This is the only shop I would recommend. Our family has come here several times over the years. Best workmanship and totally trustworthy!

Repair Quality

Car looks brand new! Also appreciated the thorough interior cleaning!

Customer Service

Outstanding friendly, professional customer service! My repairs were thoroughly explained at the assessment and my questions answered.

Returned Clean

My Experience

Masters did a great job! I did a repair without insurance. They gave me a fair estimate without upcharging me. The work was done quickly. I hope not to need more damage repaired, but if I do I will come back here.

Likely to Recommend

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My Experience

Great communication, perfect work, done exactly when it was estimated it would be done! Thanks so much! The BEST!

Likely to Recommend

I will tell everyone I know how great Masters is! Honest, practical and professional!

Repair Quality

Top notch!

Customer Service

They go above and beyond! Super responsive, friendly, and exceeded all expectations.

Likely to Recommend

Repair Quality

I’m always satisfied with you guys.

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Likely to Recommend

I always go to Masters.

Repair Quality

Honorable people doing honest work.

Customer Service

Very competent, pleasant folks.

Returned Clean

Likely to Recommend

Repair Quality

I only had one complaint, that one of my door seals was painted the same color as the car

Customer Service

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Repair Quality

Happy with their work

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Likely to Recommend

Absolutely in a heartbeat as they say!

Repair Quality

Looks better than new!

Customer Service

Excellent customer service through out the whole process. I couldn’t ask for better!

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Repair Quality

Such nice people.

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My Experience

Friendly folks. Good service.

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Likely to Recommend

I always use masters.

Repair Quality

Great Service from start to finish!!

Customer Service

Help d me get my car after hours.

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Repair Quality

All good n

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Returned Clean