Masters Auto Body Inc.
Masters Auto Body was established in 1982 by Jeffrey Cotten in a small garage off Main Street. Jeff had his new shop built in 1986 which we still use today at 1200 Monticello Road. He instilled in his team a belief that if we can provide the best customer service with the highest quality repair Masters will have a customer for life. It is also the reason Jeff does not advertise and relies on our repeat customer business and the referrals we get from them. We are an ICAR Gold Class facility utilizing education, training and equipment to meet the needs of our ever changing industry. Give us a try so we can prove to you why we strive for the ultimate customer experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 8:00 am - 2:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The staff was wonderful. They were incredibly friendly and knowledgeable. We couldn’t be more pleased by the quality of the work done on our car. Thanks so much. We will recommend your business. Liz and Kenneth Moore
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best body shop I’ve never used!
Repair Quality - 5.0/5.0 -
Great work done - the car looks great - and completed ahead of schedule! Plus the whole interior of the car was detailed!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceeded expectations. Everyone was friendly, work was fast, car looked great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I can always count on master to do a good job in a timely fashion that’s why I always go back to Masters
Customer Service - 5.0/5.0 -
Customer service was great they make the whole process easy
Returned Clean
Likely to Recommend - 5.0/5.0 -
never had a issue with any work done by Masters
Repair Quality - 5.0/5.0 -
Completed work on time and well done
Customer Service - 5.0/5.0 -
no issues no problems Great understanding staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and were quick.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Working with Chris Dean made this process very easy for me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have great costumer did a great job on my mirror had a rental car waiting when I dropped my car off.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I'm sorry nice people but this is third repair done by them and each time has been issues with quality of work..
Repair Quality - 2.5/5.0 -
Theee are swirl marks everywhere where car was buffed..there is a white line down the center of ifender where paint was buffed too much..and there are spots on hood that was painted that where not there previously..and paint match is visibly different.
Customer Service - 5.0/5.0 -
Communication was great.wendy is awesome..
Returned Clean
My Experience - 0.0/5.0 -
A really good job HOWEVER, I noticed an imperfection on the interior door handle. The handle bracket is not flush with the door panel.
My Experience - 5.0/5.0 -
Thank you to Russ, Pam and the entire team for getting our van in so quickly and getting to fixed so quickly. The work looks great! My family and I are very grateful!
My Experience - 5.0/5.0 -
Thank you SO much! I have never had anything like that happen, but it’s life. I had no idea where to take my car, so chose the closest as I didn’t know the damage, besides window being smashed in! The closest was not customer service friendly and that’s a HUGE aspect for me. Wendy, Vince you all were amazing from me telling you where my car was and communication was and is key! Not sure of the ladies name this morning (4-2-21) that I checked out with, but she was easy to talk to and got me in and out. I was referred by several people after the Browns experience and I’m glad you all were able to accommodate me in such short notice and get my car same day! I will refer and give your name out to several more!! Thank you ALL at Master’s!! ~Misha
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly and knowledgeable staff the work was impeccable
Customer Service - 5.0/5.0 -
Friendly staff