Masters Auto Body Inc.
Masters Auto Body was established in 1982 by Jeffrey Cotten in a small garage off Main Street. Jeff had his new shop built in 1986 which we still use today at 1200 Monticello Road. He instilled in his team a belief that if we can provide the best customer service with the highest quality repair Masters will have a customer for life. It is also the reason Jeff does not advertise and relies on our repeat customer business and the referrals we get from them. We are an ICAR Gold Class facility utilizing education, training and equipment to meet the needs of our ever changing industry. Give us a try so we can prove to you why we strive for the ultimate customer experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 8:00 am - 2:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional Awesome work!! Thank you all so much for making my car look new again
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will most definitely recommend the shop to others.
Repair Quality - 5.0/5.0 -
I was very impressed with the personnel, timelines and quality of the repair work done.
Customer Service - 5.0/5.0 -
The staff were a pleasure to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Easily would recommend before anywhere else.
Repair Quality - 5.0/5.0 -
Bumper looks like brand new. Exceptional job. No differences in color or discoloration or anything. Repairs were perfect!
Customer Service - 5.0/5.0 -
Amazing service, excellent customer service and staff professionalism. I was embarrassed when I couldn’t clean my interior beforehand but they went ahead and vacuumed it up anyway! As well as disinfected for Covid. I was thoroughly pleased. customer service.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys are awesome. Best in the business. Hope I never have to use you again LOL but if I do youll be the first Ill call
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So thankful for your top notch service. This is the second time I have had repairs completed at Masters and could not be happier either time!! Everyone is so considerate and helpful!! Thank you for your commitment to great service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great staff! Would choose Masters Auto Body repair shop again if needed!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Masters did a great job. On budget and on schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful job.
Customer Service - 5.0/5.0 -
Very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was excellent and the repair was done ahead of schedule! From start to finish I was impressed!
My Experience - 0.0/5.0 -
The work was not finished perfectly, compounds left on car logo plates, truck got dirt also inside the truck lids dirt everywhere. Most important thing is that they did some sort of spray of COVID-disinfectant, I did not opt for that, nor anybody confirmed with me before doing that. That spray left some smell in my car, I hated any smell left in my car. I never did also will never use any spray in my car. I’m very disappointed about this, I reserve my right for further claim about that.
Likely to Recommend - 2.5/5.0 -
depends on how they handle the smell issue.
Repair Quality - 1.5/5.0 -
Used COVID spray inside my car that left some smell won't go away. nobody informed or asked me before doing that. for me, this is not acceptable.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is actually Jeffrey Willard. My wife holds the insurance policy but I own the car. Very thorough and very happy with the results.
Likely to Recommend - 5.0/5.0 -
Great service and in house rental car program a real step cutter
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
Car looks great, and my out of pocket costs were lower than expected.