Matthew's Collision Center,

4.1 (2,429reviews)
80%
200 Stage Rd,  Vestal,  NY  13851

In operation 50 years.

Matthews Collision Center has been in operation for over 50 years Body Shop Service from someone you can trust. Matthews has been a part of the community since 1973 Offering full collision repair on all makes and models of vehicles. We also have a full aluminum repair area for all aluminum repair needs. Our technicians are industry certified to bring your vehicle back to pre accident condition. We offer convenient Hertz and Enterprise vehicle pick and return's. We work closely with all insurance company's to make your repair process is as smooth as possible.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,429)

Likely to Recommend

Repair Quality

The whole process was simple and they did a great job. From scheduling, to drop off, to pickup of the completed job, SIMPLE!

Customer Service

Kept me notified of how things were going and when it might be complete.

Likely to Recommend

We have no complaints with the collision center.

Repair Quality

Everything looks great we are really pleased

Customer Service

For the most part kept us informed of the progress

Likely to Recommend

Repair Quality

Work very well done

Customer Service

Friendly & clear when we talked. Answered questions. Missed one callback

My Experience

They were very thorough and kept me informed as to what was going on. Great job!

My Experience

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Customer Service

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My Experience

Everyone was very helpful and pleasant

Likely to Recommend

Repair Quality

Customer Service

Very good

My Experience

It took almost 5 months to get it scheduled and completed. I had to come back 3-4 times. They also kept my truck for a week and half and I had to come Get it and bring it back to actual get repaired.

Likely to Recommend

Repair Quality

I had to reschedule multiple times because I was given misleading and inaccurate information regarding timeframes for repair. I left my vehicle there for a week and half only to be told the part wasn't there and to callback if I hadn't heard from them (Matthew's Collision) which I did have to call back. Then when it's finally done my tailgate no longer locks and I have to schedule a time for you to fix it!!! Terrible service; Bambi was a delight and super helpful your only saving grace.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

I was very satisfied.

Repair Quality

As far as I can tell, everything is A-OK!

Customer Service

It was a very smooth experience and was completed sooner than I expected.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really appreciated the communication that I received throughout the repair process. Also, your front and staff are very courteous and a pleasure to work with. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We were told the trailblazer was done Whe we arrived and inspected the suv the side view mirror that was replaced was loose. We had Ed come out and inspect it and they had not tightened down the mirror on the door. They brought it back in and completed the work. Overall the work looked good but better checkpoints should be done to ensure everything is finished and ready to go.

Likely to Recommend

Repair Quality

As I sted in the other survey u sent me. There was an issue with the side view mirror not being tightened down and they had to bring it back in to fix it

Customer Service

Returned Clean

Likely to Recommend

Very good experience.

Repair Quality

Work was finished when promised. I was treated in a friendly and professional manner. Completely satisfied with the work done.

Customer Service

Courteous and professional. Answered questions politely and thoroughly.

Returned Clean

My Experience

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Returned Clean

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Repair Quality

I had one of the best customer service experiences I’ve had in a long time — possibly ever — with Matthew’s Collision. The reason I’m writing this review is because: 1) the team truly deserves recognition, and 2) it’s refreshing to experience such outstanding customer service these days. Everyone there was courteous, respectful, and genuinely eager to help. They gave me real peace of mind during a stressful situation, which meant a lot. I’d especially like to extend a heartfelt thank you to Phil, Sandy, and Patrick for taking such great care of both me and my car. I already have, and will continue to, recommend your services to others. Keep up the amazing work, and thank you not only for the excellent service, but for making my car look great again!

Customer Service

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Customer Service