Matthews - Currie Ford

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I knew and so did you that the damages were far worse than the adjuster claimed. The work took much longer than initially antipicipated, but you kept me informed and updated. Looks great@

Likely to Recommend - 1.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Work was done in a timely manner

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

I’ve heard good things about the dealership, but I would highly recommend nobody go to the body shop

Repair Quality - 0.5/5.0 -

When I drop my truck off at the body shop, Jason said it would be a couple of days a week later Jason quit, and Greg the manager took over the project. I delivered the truck and was told it would take two weeks. Two weeks later, I was told another two weeks due to additional damage found Two weeks later I was told another week. I finally received the truck six weeks later. Come to find out none of the additional work was completed. Greg said he would get back with me and I have not heard from him. I called multiple times the first time being hung up on the second time being put on hold for 45 minutes, and then the phone has never been answered again coming from my phone number. Please feel free to contact me in regards to this issue. Thank you John Raucci 941 815-6149

Customer Service - 0.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service!

Customer Service - 5.0/5.0 -

Very knowledgeable, kind!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Reason it wasn’t completed on time was the hurricane

Likely to Recommend - 2.0/5.0 -

I thought I was a good customer but found out I was more of an annoyance to them.

Repair Quality - 3.5/5.0

Customer Service - 2.5/5.0 -

The follow up was not up to their standards

My Experience - 5.0/5.0 -

Communication was good during a major hurricane. I appreciated that. Brenda gets 5*s in my book!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I like that they kept me informed about the progress of the repair. They had a shuttle to the car rental agency and the repair is well done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service and good communication-- Thank you

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Car was ready the day promised Courteous and friendly employees Updates on repair I would recommend to friends and neighbors

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They did a wonderful job. Thank You

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

My car looks fabulous. The outside is back to new. The repair took twice as long as expected. Also, my sensors for backing up are still not working properly. It auto brakes when there is nothing around me.

Customer Service - 4.5/5.0 -

Communication was great. Even though the process was longer than expected, they always communicated the delays in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The process was fairly easy, and the work was done very well. Also, you were accommodating about getting it finished before the Labor Day weekend. Thank you!

Likely to Recommend - 5.0/5.0 -

Professionally done all the way.

Repair Quality - 5.0/5.0 -

The work was done very well. Paint color is a perfect match. There’s no evidence of the damage.

Customer Service - 5.0/5.0 -

Everyone was helpful and pleasant.

My Experience - 5.0/5.0 -

Delivered ahead of time before LDW. Repairs were perfect. No hassle. Friendly service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0