Mb Collision - Chatsworth

4.7 (105reviews)
95%
20944 ITASCA STREET,  Chatsworth,  CA  91311
Bot
Shop AssistantSparkles

In operation 19 years.

At MB Collision Centers, we are customer focused and firmly believe in trust and good communication. This principle has helped us maintain exceptional customer service and successfully run several collision repair shops throughout the years. Our collision repair centers are factory certified and are constantly tested to maintain those certifications. By employing the most skilled technicians who are experts in their field, we guarantee you will receive the highest quality collision repairs in the area. We take over the collision repair process from start to finish. We talk to your insurance, help set you up with a rental, and keep you updated throughout the entire repair process. On top of that we also work on all makes and models! If you are looking for collision repair find our nearest collision center below and give us a call or request a free online estimate. We look forward to helping you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Korean
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
Mercedes-Benz Elite
Mercedes-Benz Sprinter

Reviews (105)

Likely to Recommend

Repair Quality

First and foremost the level of customer service offered by Jovan exceeded every expectation. His level of service was the definition of above and beyond. He kept me up to date throughout the entire process by calling and sending photos so that I knew progress was being made. In the end, my car was delivered back to me ahead of schedule. Seeing my car for the first time after the accident and getting back behind the wheel helped me realize that my car definitely looked and drove better than before. Thank you MB Collison!

Customer Service

Gold star for Jovan!

Returned Clean

My Experience

Looks better than before.

My Experience

The team members at MB Collision provided me with extraordinary customer service. The communication was clear and frequent, keeping me in the loop with every step. My car was ready earlier than I had expected, and when I picked it up, it not only looked brand new, but it was sparkling clean! It is my pleasure to give this business my highest recommendation!

Likely to Recommend

MB will be the only ship I’ll ever go to! Thank you so much!!!

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Thank you so much, you all did a great job took a bit longer than expected but still happy!

Likely to Recommend

Repair Quality

They were quite fast and accommodating

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Excellent repair and good communication. Happy customer!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I just wanted to say I had an excellent experience with your shop. You fixed my car quickly, the service was really professional. I really appreciate the honesty and expertise—thank you!”

Likely to Recommend

Repair Quality

Repair looks good. A small cable was left visible inside driver side under dash

Customer Service

The service was good when I visited or called. I was told I would be called with status but never received it when promised. My insurance scheduled drop off but I was not seen and had to come back.

My Experience

I was provided with helpful explanations for uncertain random messages coming up on the screen , concurrent with the bumper damage.

My Experience

The bumper of my car that was not properly fixed.

Likely to Recommend

Repair Quality

5. I was surprised that the backseat was left totally opened, exposing the battery! This should not happen if someone bothered to inspect the car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Work was done well and Larry is very nice However repair took very long Every time I asked for update I got different answer I also was not updated on status I had to call daily, sometimes several times a day

Likely to Recommend

Repair Quality

Customer Service

Larry very nice but I got different stories from different staff on why repair took so long

My Experience

Outstanding Customer Service and professionalism

Likely to Recommend

Repair Quality

Customer Service