Mbw Luxury Collision

4.8 (181reviews)
93%
9166 Sutton Place,  West Chester,  OH  45011

In operation 21 years.

About MBW Luxury Collision As your dedicated automotive specialists, we’re committed to providing you with the highest quality service. We pride ourselves in ensuring that we get you back on the road as quickly as possible, which makes choosing MBW Luxury Collision the best choice. Our expert technicians are here to help by: ensuring your vehicle is repaired to factory standards helping maintain your warranty and protect your investment using the latest repair and refinish technology keeping you safe and getting you back on the road See for yourself. Use the buttons below to schedule service or contact our Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Lexus Authorized
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (181)

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Excellent great communication through out the whole process.

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My car looks great and it handles great,overall you all did a fantastic job thanks,,,

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Good quality of repair

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Great customer service at every step

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Seamless experience from drop off to pickup

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Service experience was seamless. People were great and repairs met my high expectations!

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As mentioned everyone I dealt with at the collision center were great

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I brought my Mercedes in for a repair on my front bumper. I thought an authorized Mercedes Benz would do the best work. I was not offered a rental car, or loaner car. The quote was $300. Higher than other quotes, but since it was MB i thought it would be worth it. When I dropped off the car, they told me it would be an Additional $200.00 out of pocket if I wanted the work guaranteed. I felt scammed, and voiced my concern. Since the car was already there I reluctantly agreed. When I went to pick it up, the color was noticeably off. It took another week to correct it. I requested a loaner again, to no avail. If I chose another shop, I feel like I would have Ben treated better. I would not recommend using your collision center.

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My Experience

it took a bit longer but i cant complained great job !

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Great service will recommend in a heart beat

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Great service

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Terrific experienced techs and customer contact person. I suspect Mercedes service people are the only agency that listens to the cusg

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Terrific scheduling, customer contact with techs, and explanation of work done. Techs remember me from sketching the fuel injection circuit on my old 5 cylinder sprinter. Terrific!!

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