Mbw Luxury Collision

4.8 (181reviews)
93%
9166 Sutton Place,  West Chester,  OH  45011

In operation 21 years.

About MBW Luxury Collision As your dedicated automotive specialists, we’re committed to providing you with the highest quality service. We pride ourselves in ensuring that we get you back on the road as quickly as possible, which makes choosing MBW Luxury Collision the best choice. Our expert technicians are here to help by: ensuring your vehicle is repaired to factory standards helping maintain your warranty and protect your investment using the latest repair and refinish technology keeping you safe and getting you back on the road See for yourself. Use the buttons below to schedule service or contact our Collision Center.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Lexus Authorized
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (181)

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Repair Quality

This was my 3rd repair done at company. Totaly satisfied with each one.

Customer Service

No issues at each level

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All were very professional and made the process easy.

Customer Service

See previous comment

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Repair Quality

Great job

Customer Service

Good work

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Repair Quality

All communication with the WCMB team was professional and helpful. The bright white bumper paint that was used does not match the existing pearl white body paint.

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Took longer then expected. Service is very nice.

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Repair Quality

This was an insurance claim which took entirely a long time to complete the repairs to my car. As a customer I had to step in and figure out what’s going on with the delay and how we going to ensure this faulty process wouldn’t happen again. At this point it would be too much to ask for an employee shirt and become part of the team (ant no body got time for that) especially if I’m not getting paid! I only have one vehicle and I was extremely disappointed that I wasn’t able to get a loaner. The ball dropped on both ends which the company should resolve issues in the process by pleasing the customer. The amount of business I give to Mercedes I would expect a loaner to get around. But y’all still cool (i guess). Maybe if I purchase a car inside instead of outside I get the treatment I deserve. Yea yea it’s pretty important to have a vehicle. (Say it with me that boy on fire!) Respectfully!

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Everyone from start to finish very professional.

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Kim is outstanding!

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Excellent repair. Completed when they guesstimated. Communicated with all aspects of the repair

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