Mbw Luxury Collision
In operation 21 years.
About MBW Luxury Collision As your dedicated automotive specialists, we’re committed to providing you with the highest quality service. We pride ourselves in ensuring that we get you back on the road as quickly as possible, which makes choosing MBW Luxury Collision the best choice. Our expert technicians are here to help by: ensuring your vehicle is repaired to factory standards helping maintain your warranty and protect your investment using the latest repair and refinish technology keeping you safe and getting you back on the road See for yourself. Use the buttons below to schedule service or contact our Collision Center.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Especially for a newer vehicle
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I understand that personnel may not know with certainty when a part will arrive, but I would have appreciated more follow up, even if to tell me that parts had not arrived yet.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very pleased !! Job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had to point out a few things the first time I was called yo pick up the car. Took another week for the car to be finished but repairs were excellent once completed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
I will schedule my first engine service there this year...then I'll know better. The dealership in Myrtle Beach constantly tried to pad the bill, deny warranty, say I need new filters when they just changed the filters, overinflated the tires, and the list goes on! I just expect honesty!
Repair Quality - 4.5/5.0 -
My experience so far is good. The work they did was a direct consequence from previous work done at the Myrtle Beach, SC mercedes dealership. I will never go back there again.
Customer Service - 5.0/5.0 -
Very attentive. Went over everything.
Returned Clean
Likely to Recommend - 5.0/5.0 -
None
Repair Quality - 4.5/5.0 -
None
Customer Service - 5.0/5.0 -
None
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exceptional customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very thing was good,
Repair Quality - 5.0/5.0 -
The service was good, just a long wait to get it taken done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I’d recommend somewhere that Kim doesn’t work. I would say it was a bad week. I don’t think that’s the case as I saw her two different occasions and I was the inconvenience to her.
Repair Quality - 4.0/5.0 -
I was satisfied with the repair itself. Looks great no issues so far.
Customer Service - 3.0/5.0 -
I would say that the customer services of kin was sub par. It always seemed that my presence was an inconvenience to Kim. One minor issue i would say is scheduling for sure. I was given a verbal date and added to my calendar in person. I received a confirmation email as well. Kim sent another email changing my appointment date a few hours later without even consulting me or getting a verbal confirmation. I called a day prior to my original date to find out that she moved the appoint two days prior. They did make it right by getting me in a week later. The two young men were exceptional. I think an automated reminder system would be worth investing in as well. I understand an email changing the date was sent but no I put on my end was given. It was just changed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding collision center, and staff was friendly and was aware I had walked in.
Customer Service - 5.0/5.0 -
The manager was outstanding, friendly, and soft-spoken, which I liked.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent paint match. Excellent panel fit
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!!!, Kind, Very Professional