Caliber - Forest Park OH
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great customer service and communication! Made the process painless as possible. Thank you!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
had an excellent experience with Caliber Collision. The entire team was professional and courteous, especially the front desk staff, who were friendly and helpful throughout the process. I also appreciated the text updates that kept me informed on the progress of the repairs. The communication was clear, timely, and made the entire experience smooth and stress-free. I highly recommend them for their outstanding customer service and professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My ford looks fantastic the paint match was spot on and customer service was awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I had my vehicle repaired at this location 6 years ago and they did a great job, so I told my insurance I wanted to go there again.
Repair Quality - 5.0/5.0 -
Caliber Collision did a great job on my repairs, and even vacuumed out my car!
Customer Service - 5.0/5.0 -
Everyone I spoke with at the shop was very polite and helpful. However, one time I was called by a lady from some call center, and it was a very unpleasant conversation. I couldn't understand her very well, she kept cutting out, she couldn't answer all my questions, and she hung up on me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
It took two weeks to fix the car which is an acceptable timeline. However, the repair shop didn’t fix everything that was damaged so we needed to wait another two weeks for the rest to get repaired. The car is back to the way it was but the added inconvenience and lack of information was frustrating.
Customer Service - 4.0/5.0 -
They handled the added time well. They were waiting on travelers for extra information.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was great. Kept me updated on the progress of my car. Friendly staff. I would highly recommend to anyone.
My Experience - 5.0/5.0 -
They did a outstanding job fixing my car
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Light is not sitting correctly in its place on the driver side
Customer Service - 4.0/5.0 -
I encounter a disgruntled employee screaming at me telling me I can’t park my car in the spot next to building.
My Experience - 5.0/5.0 -
They did a great job and very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely manner, communication and Stephanie. Customer service has down a wonderful job of communicating with me about my vehicle. Well, knowledge, kudos to her, any young man that came out of assessment car was very kind and respectful