Caliber - Hamilton

4.8 (1,348reviews)
97%
1540 Millville Rd,  Hamilton,  OH  45013

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,348)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text updates and proactive outreach throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was largely appreciated, with several customers receiving their vehicles ahead of schedule. The staff was widely described as friendly, professional, and knowledgeable. A few customers noted areas for improvement, including occasional repair delays, minor quality issues such as improperly attached bumpers or trim pieces, and isolated instances of less-than-welcoming front desk interactions - all drawn directly from customer comments.
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"Great communication before, during & at pick up. The detailing was top notch!"
"Easy Process, Great communication, and the repair work is nearly flawless."
"The communication was the best part of the whole situation. Im very satisfied with the work."
"The text updates were all very helpful and never stopped to a point where I wondered whether progress was ..." Read more
"Staff is always acknowlegable and friendly. The text updates are so nice! We have brought our cars to Caliber for many years and the work is always ..." Read more

My Experience

Professional and knowledgeable

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer service and vehicle repair. Josh the manager was exceptionally helpful

My Experience

My car looks absolutely beautiful. I love it thank you to the team and especially to Eric. He was awesome through the whole process.

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Eric was awesome! He kept in contact with me every step of the way!

My Experience

My Experience

I got my car back before expected. My doors looked like new again. You guys did an amazing job and I greatly appreciated the extra mile that was taken to try to fix my seat.

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Returned Clean

My Experience

I was very pleased with the service that I received from your company! They were in constant communication with me during the process of repairing my car and the workers were very helpful I appreciate it Marjorie

My Experience

The team at Caliber Collision has been nothing short of wonderful every time I've needed them. From the moment I walk through the door, their kindness and genuine care put me at ease, turning what could be a stressful experience into one where I feel truly looked after. They have consistently gone above and beyond to make sure my car is restored to perfect condition, keeping me informed and comfortable throughout the entire process. I genuinely appreciate their sweetness, their professionalism, and the peace of mind they give me—I couldn't ask for a better group of people to trust with my car.

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Returned Clean

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My Experience

I want to thank everyone at Caliber Collision in Hamilton, OH for the outstanding job you did repairing my car. From start to finish, I was very impressed with the professionalism, communication, and quality of the work. My car looks fantastic, and the repairs were done beautifully. You took great care of my vehicle and made what could have been a stressful experience much easier. I truly appreciate the time, effort, and attention to detail your team put into the repair. Thank you again Eric and the team for doing such a great job! I would definitely recommend Caliber Collision to anyone who needs their vehicle repaired. Great work and great service! Sunny from Subway

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Returned Clean

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Caliber did such a amazing repair job!

Customer Service

Returned Clean

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great experience

Returned Clean

My Experience

Faith kept us updated on the progress of the car and the crew did a excellent job on the repairs. Will recommend others to come to your shop .

My Experience

Everyone were professional and kind. Eric notified me by Tex on each step of the repair which was done on my Vehicle and and also stated. if I had any questions that he was there to answer them. They did an excellent job

My Experience

They were really easy to work with and got a bunch of work done quickly. Work was good.

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My Experience

The paint match was awesome!

My Experience

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Ally, and Eric and fhe staff were AMAZING

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Returned Clean

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