Caliber - Mason
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matt was awesome!! Very helpful and kept me updated throughout the whole process!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt was awesome!!!
My Experience - 5.0/5.0 -
This place was amazing at communicating and fast work! I appreciate always being in the loop and getting my car done so quickly. Thanks for everything!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome communication and overall customer service. Wyatt was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication throughout & perfect result. Wyatt was amazing.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good job very professional
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
All good !
Likely to Recommend - 5.0/5.0 -
All good .
Repair Quality - 4.5/5.0 -
Kept me abreast if the situation during the repair process ! I liked that . Job done in my eyes was good , but could have been a little better ! That's the reason that Caliber received a 9 from me for overall satisfaction. .
Customer Service - 5.0/5.0 -
All good !
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Professional, accommodating, and friendly throughout the entire experience.
Repair Quality - 5.0/5.0 -
The customer service I received from Matt was phenomenal. He went above and beyond to accommodate me.
Customer Service - 5.0/5.0 -
The customer service I received from Matt was phenomenal. He went above and beyond to accommodate me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you 😊 for taking good care of my car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took care of me very well
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Completely satisfied
Repair Quality - 5.0/5.0 -
Work done early and quality of workmanship was excellent.
Customer Service - 5.0/5.0 -
Staff very helpful and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work and fast turn around
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the first time I have done business with you and I was very satisfied .timeframe for the completion of the work was good and keeping me up-to-date was awesome. Great job!
Likely to Recommend - 5.0/5.0 -
I would recommend this company!
Repair Quality - 5.0/5.0 -
Great service, very friendly, and completion of my vehicle was done in a very good time frame.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Just a quick observation—both times I entered the building, no one was at the front desk. I waited for a while before eventually having to walk to the back to find someone. I just wanted to make you aware, as it created a less-than-ideal first impression.
My Experience - 5.0/5.0 -
Good job and good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision completed our repairs quickly and efficiently. Their staff is very professional and kept us updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional with how they handled our repairs. Great communication kept us updated throughout the process. Very pleased with how they handled our repairs. Thank you!
Customer Service - 5.0/5.0 -
Very professional. Kept us informed throughout the process.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The body color and the bumper don’t match as expected. The dealership explained that both are painted with the same color, but because the bumper is made of fiber/plastic while the rest of the vehicle is metal, the bumper appears slightly darker and the body looks lighter. While this may be considered normal due to the different materials, the color difference is still noticeable and affects the overall appearance of the vehicle.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks Wyatt