Mccarthy Collision Center

4.7 (4,022reviews)
94%
1610 E Prairie St.,  Olathe,  KS  66061

In operation 27 years.

The largest Collision Center in KC. We specialize in the repair of your vehicle using the most advanced technology and repair processes available.in the Kansas City Metro. Call 800-NEW-AGAIN. We are a direct repair facility for all Insurance Companies! McCarthyCollisionCenter.com

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Nissan
Ram
Scion
Toyota

Reviews (4,022)

Likely to Recommend

They may not get your vehicle back to you as soon as you would like but your vehicle will be in top shape

Repair Quality

The repairs took a little longer than I expected but it was good quality work and you cleaned my truck so nice that I really couldn't be mad

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing customer service and the repairs were done quickly and made the car look brand new.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Wonderful service!!! Thank you😊

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks just like new!! Love the job they did!!! Thank you all soo much!

Likely to Recommend

Repair Quality

The suv looks like it did when it rolled off the assembly line!! Wow so amazed at how great of a job you all did, you have a wonderful team there!!

Customer Service

Communication could be better but my schedule didn’t help but that would be my only ding.

Likely to Recommend

Repair Quality

Kept me informed about the progress of the repairs. The job was expertly done and the final product was perfect

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Super friendly and communicative

Customer Service

Good people

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I took my vehicle in on June 30 and received it back in the first week of September. I was initially told my hail damage repair would take two weeks, ended up taking 10. I understand that hail damage repair sometimes needs more time, but I was not expecting 10 weeks. I was told my vehicle was ready for pick up only to find that my sunroof, which had been replaced would not open, then it finally opened, and would not close. Also, there was hail damage that had not been repaired so the shop kept my truck for three extra weeks.

Repair Quality

My vehicle was being repaired for hail damage, which took 10 weeks. I was told my vehicle would be ready several times and the repair time was extended. Around week eight I came to pick up my vehicle only to find that the sunroof wouldn’t open, then wouldn’t close, and there was still existing hail damage it had not been corrected.

Customer Service

Everyone was polite and professional, but communication was through a texting app, which was fine, but sometimes there was delays in answering questions or communicating the plan. There were a few times I was told I could expect to pick my vehicle up in a day or two, only for those times to be extended by weeks.

Returned Clean

Likely to Recommend

Good shop

Repair Quality

Customer Service

Pretty good Had a call for updates most times so would have liked a bit more communication but overall very good

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Repair Quality

Customer Service

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Repair Quality

Work was done quickly

Customer Service

Returned Clean

Likely to Recommend

10/10

Repair Quality

The repair was fast and the technicians did an excellent job. They even cleaned my car. The Drop off of the rental car was also really easy. 10/10

Customer Service

The front desk staff was really kind and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very pleased

Returned Clean

Likely to Recommend

So far, my car is working fine

Repair Quality

The length of time it took to get the job done was unexpected as it kept being extended

Customer Service

Marissa was very professional. I believe the explanations she provided as much detail as possible considering the circumstances.

Likely to Recommend

Repair Quality

Brent was easy to work with and they did a great job getting the repair done.

Customer Service

Returned Clean

Likely to Recommend

Good service.

Repair Quality

Very good service

Customer Service

Great

Returned Clean