Mcclure Collision Center, L.L.C.

4.3 (322reviews)
93%
6400 South Boulevard,  Charlotte,  NC  28217

In operation 23 years.

Our Mission... To earn our customers, and their family's business for life! By earning their trust and repairing their vehicles above their expectations With exceptional customer service

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (322)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work was completed quickly and efficiently

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m glad I chose McClure Collision Center , they repaired my father’s Honda Ridgeline and you can’t tell any damages were ever done. I’ll recommend this body shop to anyone.

My Experience

Excellent repair

Likely to Recommend

Repair Quality

Customer Service

My Experience

Truck was returned dirty, inside and out! Discovered a hugh ball of plastic and blue tape that had been thrown in the back seat when I got home.Would not take personal check, even though that was never disclosed until we arrived to pick up truck. We were told by Alex that check verification equipment was down and several other untruths before finally being told that a couple of weeks earlier they established a new policy saying that personal checks were no longer excepted. Been a client for over twenty years—-not anymore! Did not even bother to go outside and inspect the truck—just handed the keys over to me in the office.

My Experience

Always excellent service

Likely to Recommend

Good

Repair Quality

Customer Service

Good

Returned Clean

Likely to Recommend

Repair Quality

My family and I have been using McClure Collision for over 20 years. They have treated us like family members. They a great team and the quality of work shows when the cars are picked up. Best wishes.

Customer Service

My Experience

I was told that my car would be ready in 4 days. You had my car for 2 weeks! First there were delays because you were redoing your driveway, then the job had to be redone because of debris on the repair site. I would have rescheduled the repair if only you had communicated with me.

My Experience

McClure made my vehicle like new again. I appreciated how they coordinated with Enterprise to make drop off and pick up of my vehicle effortless. McClure also communicates very well and performed services within the window of time they said they would

My Experience

Likely to Recommend

Repair Quality

Communication regarding the status of the work could definitely have been better. However, the quality of the work was excellent.

Customer Service

My Experience

I think Alex is super nice. Great guy. I think he tries his best. Communication was so misleading however. Told multiple times, a different time for the vehicle to be ready. The truck was delayed for a week because a part was delayed which I understand , only to find out they needed to repaint the door on the day the part arrived. It seemed as though the truck wasn’t looked at until the part arrived instead of using time wisely and preparing it fully before the molding arrived. My truck also wasn’t touched after the job was finished. I can overlook it because I detail. But it was filthy and full of dust, adhesive on the windows, tape under the vehicle. For others, that would be tough. I just tried to look past it. It was a very hard experience for me, and I’ve had plenty of other experiences at body shops. In the end, I was just happy to have my truck back.

Likely to Recommend

Repair Quality

Customer Service

Jorge paniagua is a very cool guy very professional and highly recommend!

Returned Clean

Likely to Recommend

Repair Quality

They were very professional an quick response time . Clear communication excellent service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work was good but the time it took was too long. My car was with you 25 days and I had to pay for a rental car.

Customer Service

Too slow to complete the re.

My Experience

Jorge was amazing. My whole experience was great from start to finish. Excellent service and we were very happy with the results. Definitely will use Mcclure for any future repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The outstanding customer service and professional work on my car were amazing! I would highly recommend for all vehicles. This was the best experience ever!

Likely to Recommend

Repair Quality

The body repair was excellent.however the length of time to to get the car retuned left me frustrated

Customer Service

Felt like I was not given the full story over the time taken to complete the job

Likely to Recommend

Repair Quality

Customer Service