Mcclure Collision Center, L.L.C.

4.3 (316reviews)
93%
6400 South Boulevard,  Charlotte,  NC  28217

In operation 23 years.

Our Mission... To earn our customers, and their family's business for life! By earning their trust and repairing their vehicles above their expectations With exceptional customer service

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (316)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very pleased

Customer Service

Samepleasant

Likely to Recommend

I still love and trust you and your team. Unfortunate mishap but clearly shows things are slipping through the cracks on multiple fronts. Glad it happened to me instead of someone who doesn’t know who you genuinely are. I know it’ll be improved in the future

Repair Quality

I’ll start by saying I’m only providing this information so your team can do better in the future. I know this isn’t what you would be proud to see coming out of your shop; but it’s certainly something that needs to be addressed going forward. I brought in my truck to have a new front bumper replaced and you have trusted team members from your installers, to your painters and down to your customer delivery/quality personnel that all provided a cut rate level of detail and care in what should have been a very simple repair for the capabilities of a shop like this. Your painter - he had trash in the paint of the new bumper in the upper corners on both sides; they were also under sprayed and not even painted on the edges. Your install tech - zipped screws in places of the fender flares that didn’t make sense, used the wrong color hardware across the whole front of the lower valance and installed the bumper while leaving a full 0.5” clearance variance from one side to the other. Your quality/customer delivery - caught none of this or took any time to review the product before handing over the keys. I’m no experienced tech or body personnel and all of this was noticeable without even getting on the ground. It makes you wonder; what other short cuts may have been taken beneath the surface from what I can see. Don’t loose sight of what got McClure collision to be so successful over the years; your commitment to quality and execution. I hope to see you continue to flourish as you expand to your new location but please take take this feedback and ensure your team doesn’t continue to allow lackluster product to continue to go out that door.

Customer Service

You’re owning the issues; taking care of it and it’s much appreciated.

Likely to Recommend

Por su puesto que si

Repair Quality

Algo que sucedió fue que me quedó descontrolado la aria de las millas puede ser por Accidente pero lo demás muy bien

Customer Service

Likely to Recommend

I could not recommend them any higher. They are the best!

Repair Quality

Wow, I could have not brought my car to a better collision repair center. From walking in o be greeted by the owner himself. He made me feel like he was a life long friend. Everyone I dealt with was extremely gracious and knowledgeable. The repair was done in a very timely manner. I could not even tell where the repair was done. They do excellent work. I am so glad I brought my car there to get repaired. Thank you everyone

Customer Service

I’m in customer service. I know what good customer service is. Their customer service service is the best!

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service

My Experience

Likely to Recommend

This is the second time using McClure Collision and I have been very satisfied on both occasions.

Repair Quality

The workmanship on the repair was excellent. The repair of the quarter panel and the blending of the paint was 1st class.

Customer Service

Andrew who handled my claim & walked me through the entire process working with my insurance company.

Likely to Recommend

recommend to all friends/family

Repair Quality

Proven quality again and again.

Customer Service

Heidi, Mason, and Andrew are all A++

Likely to Recommend

I was happy with the service and repair done. My husband will be bringing in his vehicle for a repair.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

It was such an easy process and everyone is so nice. This is my second time using McClure. I wouldn’t go anywhere else!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I wrote a great review of y’all on google. I think yall are the best body shop in town!!!

Customer Service

Simply the best

My Experience

We received timely response for all our questions and car repaired within said timeframe. Thanks.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I am incredibly satisfied for the work that was done! This crew goes above and beyond every time, and I have never left unsatisfied. I highly recommend McClure to everyone I know!

Customer Service

Customer service is fantastic! Great communication and very friendly staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service