Mcdonald Body Shop Inc
McDonald Pontiac GMC body shop, located in Saginaw, is one of Mid-Michigan’s largest collision centers, serving customers across Midland, Bay City, and Frankenmuth. We work hand in hand with all major insurance companies to repair all import and domestic vehicles. Today’s complex vehicles require expert knowledge and specialized equipment. All of our technicians are I-Car and state certified and our body shop is equipped with the latest equipment and technology.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0 -
First impression and customer service is everything to me. I actually purchased my vehicle from McDonaldâs but I will never refer anyone to the auto body shop.
Repair Quality - 3.5/5.0 -
The work on the car was fine although my tire wasnât able to be finished to the color as the rest of my tires.
Customer Service - 0.5/5.0 -
The first day I walked into the shop I did not feel welcomed. The secretary and manger both sat at their computers looking at the screeens until I greeted them. After explaining my accident I was told that âIâm not going to write a ticket for something that didnât happen in the accidentâ. At that moment I should have found my own place to service my car. I felt insulted. It was not until after I paid my 1,000 deductible that the service got a litttle better. I then was told that my battery was dead and that is was not any good. I simply explained that I hadnât had any issues prior to the accident. I was treated like a liar. The secretary was rude from the beginning and I feel that she needs to more courtesy if this is going to be a preferred location. I will not however refer anyone due to this experience. After my insurance company spoke with the body shop things became better but it was not genuine. Iâm unsure if they treat all customers like this or if they need culture competence classes on how to interact with individuals who donât look like them.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Took a long time
Repair Quality - 3.5/5.0 -
Took a long time
Customer Service - 3.5/5.0 -
Took a long time
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very good, they even went over all the work they did when I picked up my vehicle
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Great customer service